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英特尔® 驱动程序和支持助理无法正常运行

TianQIRT
Beginner
3,272 Views

提示有更新

Snipaste_2025-08-14_17-28-38.png

一直提示“扫描您的系统......”

Snipaste_2025-08-14_17-13-04.png

一段时间后提示“很遗憾,尝试扫描时出了些问题”

Snipaste_2025-08-14_17-21-46.png

系统版本:Windows 11 Insider Preview 10.0.26200.5722 (ge_release_upr)

已安装DSAServiceHelper,并修复过多次

网络状况良好,无防火墙的影响

在chrome上也有此问题

 

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3 Replies
JesusE_Intel
Moderator
3,239 Views

Hi TianQIRT,


I am transferring your issue to the Intel® Driver & Support Assistant (Intel® DSA) support team, someone will reach out shortly.


Regards,

Jesus


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TianQIRT
Beginner
3,222 Views

非常感谢,我目前已经通过重新安装 Windows解决了这问题

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ArchieD_Intel
Moderator
3,186 Views

Hi TianQIRT,


I'm glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior.

 

Since the thread is now solved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  


Best regards,

 

Archie D.

Intel Customer Support Technician


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