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ESDQ AI Box for Video Analytics question

wales
Beginner
1,421 Views

install Deep learing streamer pipeline framework will show verify error

CPU: i7-1185G7E
OS: ubuntu-22.04
kernel: 5.13.0

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JesusE_Intel
Moderator
1,403 Views

Hi wales,

 

This package is only supported on Ubuntu 20.04. You mentioned using Ubuntu 22.04, do you see the same installation error on Ubuntu 20.04? Could you provide the content of /var/log/esb-cli/<esdq>?

 

Regards,

Jesus

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wales
Beginner
1,396 Views

Dear Jesus :

 

sorry~~I'm using ubuntu 20.04, 

attach is log file

wales_0-1667438369446.png

 

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JesusE_Intel
Moderator
1,372 Views

Hi wales,

 

Thanks for providing the log files and confirming you are using Ubuntu 20.04 LTS. I have reproduced the issue and have escalated the issue to the development team. I will let you know what I find out. 

 

Regards,

Jesus

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wales
Beginner
1,321 Views

Dear Jesus :

 

Have any  update??

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JesusE_Intel
Moderator
1,318 Views

Hi wales,


Apologies for the delay in our response. The development team is currently testing a potential solution. I will let you once I have additional information.


Regards,

Jesus


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JesusE_Intel
Moderator
1,280 Views

Hi wales,


The package has been fixed and updated.

Could you please try to re-download the package and let me know if you run into any issues?


Regards,

Jesus


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wales
Beginner
1,260 Views

Dear Jesus :

 

I'm install OK

Thanks for your great support

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JesusE_Intel
Moderator
1,257 Views

Hi wales,


Thank you for confirming! If you need any additional information, please submit a new question as this thread will no longer be monitored.


Regards,

Jesus


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