Install Edge Insights for Industrial error：eii2.6_changesource. sh

[xunaichao]

Install Edge Insights for Industrial

Executive program installation （./edgesoftware install）

The error message：Failed to install eii_installer. [Errno 8] Exec format error: './EII2.6_changesource.sh'
Exiting Installation. Failed to find manifest file edgesoftware_configuration.xml. Check the file location and run the command from the folder where the file is located.

[xunaichao]

Run the./edgesoftware install command to download the eii2.6_changesource. sh

[Sahira_Intel]

Hello,

Can you confirm what OS you are running? EII is compatible on Ubuntu 18.04.3 - see software/hardware requirements here. 

Sincerely,

Sahira 

[xunaichao]

Hello，Sahira_Intel

Version information

[xunaichao]

Trying to install  18.04.3

[xunaichao]

Hi,Sahira_Intel. 

I uploaded the log

Log path（output.log）/var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2

Log path（install.log）: /var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2/eii_installer

[Sahira_Intel]

Hi,

Thank you for attaching log files. I am currently looking into this

Sincerely,

Sahira

[xunaichao]

Hi,

Today I tried to reinstall and eii2.6_changesource. Sh is working fine

But a new error was encountered

Eii_installer log

[Sahira_Intel]

Hi,

It looks like this was an intermittent issue affecting users in your location.

Please try again and let me know if installation was successful.

Sincerely,

Sahira