Embedded Connectivity
Intel network controllers, Firmware and drivers.
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!

insmod i40e driver error

deven_zhu
Beginner
308 Views

the i40e eth driver used version is  i40e-2.10.19.82

when we insmod this eth driver, insmod command enter D status(TASK_UNINTERRUPTIBLE) and its stack shows:

the older eth driver version(not sure which version) not enter D status during insmod, but cause the kernel dmesg shows:

1111111.png

Is this a known problem?and is there any way around it?

Thanks

0 Kudos
7 Replies
deven_zhu
Beginner
299 Views

the stack show:

20201021-204403(eSpace).png

Michael_L_Intel2
Moderator
286 Views

Hello deven_zhu,


Thank you for posting in Intel Ethernet Communities. 


For us to further check the issue, let me clarify first if you are designing a system with embedded Intel network card?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel Customer Support Technicians


deven_zhu
Beginner
282 Views

yes, some server products of our company are using i40e network card.

This problem has caused some influence on our version release. If this issue fixed, please let me know as soon as possible.

thanks

Michael_L_Intel2
Moderator
278 Views

Hello deven_zhu,


Base on your inquiry, we have specific forum for these issues and I will be transferring this thread for faster response. 


Best regards,

Michael L.

Intel Customer Support Technicians


CarlosAM_INTEL
Moderator
261 Views

Hello, @deven_zhu:

Thank you for contacting Intel Embedded Community.

We suggest using the latest version of the cited driver (Version: 2.13.10) and let us know the results. You can find it on the following website:

https://downloadcenter.intel.com/download/24411/Intel-Network-Adapter-Driver-for-PCIe-40-Gigabit-Eth...

In case the problem persists, could you please let us know if the affected NIC card has been developed by you or by another developer? Could you please inform the name of the manufacturer, part number, and model of the affected units if they are developed by another company? On the other hand, could you please inform the part number of the Ethernet controller related to the affected design if it has been developed by you? 

We are waiting for your answer.

Best regards,

@CarlosAM_INTEL.

deven_zhu
Beginner
256 Views

when we upgrade the version of firmware, Both driver version work ok.

Thanks for your suggestion

 

 

CarlosAM_INTEL
Moderator
249 Views

Hello, @deven_zhu:

Thanks for your reply.

We are glad that our suggestion solved your problem.

Please do not hesitate to contact us again if you have any problem related to Intel Embedded products. 

Best regards,

@CarlosAM_INTEL.

Reply