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Hi Everybody!
Our company develops a motherboard on the processor Intel atom c3538.
Mostly our motherboard used intel reference board design, but there are some changes that do not allow using the BIOS from the reference board.
We need build custom bios (bootloader, silicon initialization, etc.) for our motherboard.
1. We need a download link to the COREBOOT source code file for Intel Atom® Processor C3538 (denverton ns) or for Intel harcuvar platform. The file name (most likely) looks like fsp_bootloader-coreboot-xxxxxxxx.tar.gz. Or we must use coreboot from github?
2. We need a link to download manual containing instruction about compiling the COREBOOT for Intel Atom® Processor C3538. The manual should contain information about configuring of COREBOOT package before compiling (about the necessary settings of .config file for our processor (harcuvar platform)).
3. We need a link to download manual containing instruction about integration procedure of Intel Firmware Support Package (FSP) binary into coreboot. After working with the "BCT-master" program, we got files with the extension *.rom. Where can we find instructions on how to integrate these files into the coreboot?
4. We need a link to download latest CPU Microcode for Intel atom c3538 and manual about procedure of integration it into coreboot.
5. We need a link to download Intel Flash Image Tool (FITC) tool for Intel Atom® Processor C3538.
I will be very grateful for any information about the development (modification) of the BIOS for our motherboard. What else is needed to development (modificate) single SPI flash image file for Intel Atom® Processor C3538 motherboard? (Trusted Execution Engine (TXE)?, Flash Descriptor.bin?, OEM Section.bin?, GbE Region.bin?, ME Region.bin?)
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Hello, dubel1976 :
Thank you for contacting Intel Embedded Community.
We suggest you address this kind of consultations by filling out the https://firmware.intel.com/content/support Intel(R) Architecture Firmware Resource Center Support form.
We hope that this information may help you.
Best regards,
Carlos_A .
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Hello Carlos A!
Thanks for the quick response.
I wrote a request for this link but there is no answer yet. I will wait.
I found another interesting reference: "Intel® Server Platform Services (SPS) Manageability Engine (ME) Firmware & Tools" Product Code: STLGRN49.
https://designintools.intel.com/product_p/stlgrn49.htm Intel® Server Platform Services (SPS) Manageability Engine (ME) Firmware & Tools
Please tell me where I can download or buy this utility. We have a privileged intel account.
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Hello, dubel1976:
Thanks for your reply.
You can obtain this tool via the telephone number 916-356-3754, attention hours: Monday through Friday: 7:00 AM to 7:00 PM (Pacific Time); or the e-mail address: mailto:DesignInTools@intel.com DesignInTools@intel.com
This information and more details can be found at the following website:
https://designintools.intel.com/Customer-Service-a/251.htm https://designintools.intel.com/Customer-Service-a/251.htmhttps://designintools.intel.com/Customer-Service-a/251.htm
We hope that this information may help you.
Best regards,
Carlos_A.
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I have the same questions.
Where can I get the items mentioned here?
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Hello, lessonwill:
Thank you for contacting Intel Embedded Community.
In order to be on the same page, could you please tell us if you have tried each of our answers stated at this forum to answer your questions?
Waiting for your reply.
Best regards,
Carlos_A.
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I haven't seen any answer to the questions, so I don't know what to try except for putting questions here.
There are only questions, but no answers.
I don't know what do you mean "each of our answers" here.
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I have sent mail to
mailto:DesignInTools@intel.com DesignInTools@intel.com
but till now get no response.
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Hello, lessonwill:
Thanks for your reply.
Please let me clarify that the customer message of the September 12nd, 2018 4:28 AM has been answered from my side the same day around five hours before (9:26 AM).
Also, the customer message of the past September 13th, 2018 1:53 AM has been answered from my side again five hours before (9:53 AM)
These are suggestions to find the best way to help you.
Feel free to address the questions that you think have not been answered through our previous communications.
We are more than glad to help you.
Best regards,
Carlos_A.
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Do you mean the response below?
Hello, dubel1976:
Thanks for your reply.
You can obtain this tool via the telephone number 916-356-3754, attention hours: Monday through Friday: 7:00 AM to 7:00 PM (Pacific Time); or the e-mail address: mailto:DesignInTools@intel.com DesignInTools@intel.com
This information and more details can be found at the following website:
https://designintools.intel.com/Customer-Service-a/251.htm https://designintools.intel.com/Customer-Service-a/251.htmhttps://designintools.intel.com/Customer-Service-a/251.htm
We hope that this information may help you.
Best regards,
Carlos_A.
first, I can't call an american phone number.
second, I sent mail to mailto:designintools@intel.com designintools@intel.com and got no response.
Third, I can't find any useful information in the link below:
https://designintools.intel.com/Customer-Service-a/251.htm https://designintools.intel.com/Customer-Service-a/251.htm
https://designintools.intel.com/product_p/stlgrn49.htm Server Platform Services SPS Manageability Engine ME Firmware & Tools
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Hello, lessonwill:
Thanks for your reply.
In order to be on same page, please let us clarify that the customer wanted to purchase the Server Platform Services SPS Manageability Engine ME Firmware & Tools, which can be acquired through the Design-In Tools Store. This store can be contacted through the email, phone number, also the channels listed at the website that you have mentioned on your last communication.
Now we hope that everything is clear, could you please tell us if this explanation may answer your request or feel free to let us know if you have other questions?
Waiting for your clarification.
Best regards,
Carlos_A.
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how to buy the tool? shall I contact a FAE? I can't see any "buy" button on the web.
And by the way, how can I get a debugger (jtag) for ATOM C3538?
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Hello, lessonwill:
Thanks for your reply.
We suggest you contact the following company:
LiTang Technology (Asia): E-mail:mailto:jacky@lit-tech.com.tw jacky@lit-tech.com.tw ; Phone number: +886 2 250 666 33
You can confirm this information and more details at the following website:
https://designintools.intel.com/Customer-Service-a/251.htm https://designintools.intel.com/Customer-Service-a/251.htm
We hope that this information may help you.
Best regards,
Carlos_A.
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I contacted jacky@lit-tech.com.tw, contacted several FAEs, distributors, no one can provide this software.
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I asked at least 4 FAEs, both from distributors and from intel. No one can provide it. Some were not responsive, some said you should ask others, some just wanted to sell you something.
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Hello, lessonwill:
Thanks for your reply.
In order to help you, please try again to send an email to the address: mailto:designintools@intel.com designintools@intel.com because reviewing the provided sites, they stated that the worldwide support will contact you the next business day.
We hope that this information may help you.
Best regards,
Carlos_A.
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I have sent mail.
That's the response:
"
Please see link below.
/thread/13838 https://embedded.communities.intel.com/thread/13838
"
means I'm in a dead loop, on bbs I was suggested to send mail, in mail I was suggested to go to bbs.
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I haven't seen any answer to the questions, so I don't know what to try except for putting questions here.
There are only questions, but no answers.
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Hello, lessonwill:
Thanks for your update.
In order to help you, we will contact you via email.
Best regards,
Carlos_A.
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