just FYI On the memory side, I am using a DDR4 SDRAM.
Thank you for posting on this Intel Community.
To better assist you, we are moving this thread to the Intel® Embedded Community.
Intel Customer Support Technician
Under Contract to Intel Corporation
Thank you for contacting Intel Embedded Community.
Could you please let us know the SKU and part number of the processors related to this thread?
Could you please clarify where you find that "supports memory refresh rate up to 4x"? Please give the document name, document number, or website where this information can be found.
We are waiting for your reply to these questions.
> The SKU Code is C3364, I do not know the Processor Part number.
> That is mentioned in the EDS Addendum of the Intel Atom Processor C3000 Series, Document Number: 569542-2.0.
To be exact, I see it in the section 3.3 Memory controller , Page 20.
Thanks & Kind regards
Thanks for your clarification.
The requested information is related to the standards supported by the memory controller integrated in the Intel device that you have listed. These standards can be found in the references table contained in the section of the document that you mentioned on your last communication.
Due to this fact, your questions related to these specifications should be addressed to the developers of them. Please keep in mind include on your description the name and code of the standards. In this case as a reference the form to contact the developer can be found at:
hello @Mæcenas_INTEL ,
I did contact jedec regarding this topic, Its been almost two weeks and I don't have an answer yet. While I wait for the answer from them, I want to know what was Intel's understanding regarding the refresh rate of the memory controller?
I will be glad, if you could help me in finding the answer for the timing values and temperature range. If there is any other document to be referred in this regard, Please direct me to it.
Thanks for your reply.
The Term “supports memory refresh rate up to 4x”; refresh, means in other words that it preserves data in the event of power failure. You can confirm this information and more details as a reference at the following website:
The temperature information related to the SKU C3364 can be found on page 7 of the Denverton AD Thermal and Mechanical Design Guide document # 569007.
Please refer to the information stated in sections 9.4 and 16.15; on pages 396, 370, 371, 372, and 562 of the Intel Atom Processor C3000 Product Family External Design Specification [EDS] document # 558579.
Also, please review Figure 21-5, on page 377 of the Intel Atom Processor C3000 Product Family BIOS Writers Guide [BWG] document # 566888.
These documents can be found when you are logged into your Resource & Design Center (RDC) privileged account at the following websites:
The RDC Account Support form is the channel to process your account update request and any inconvenience related to the cited sites. It can be found at: