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1327 Discussions

Factory Reset

JamesClowser
New User
‎08-15-2025 02:19 AM
1,666 Views
I need help with an ongoing issue with my Dell Latitude 7300
Specs:
Intel Core i5-i5-8365U
Intel UHD 620
16GB RAM
512GB SSD
Preview file
4215 KB
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AlHill
Super User
‎08-15-2025 03:28 AM
1,650 Views

So far, you have a windows problem, not Intel.  Contact Microsoft or Dell for support.

 

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

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Diego_INTEL
Moderator
‎08-15-2025 03:34 PM
1,620 Views

Hello @JamesClowser,

 

Thank you for contacting Intel Embedded Community.

 

Whiskey Lake is not supported anymore, please verify this with Dell or their community for any similar issue.

 

You may try updating to the latest drivers just in case.

https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

 

Best regards,

 

@Diego_INTEL

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