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BSOD caused by e1d65x64.sys [Intel(R) Gigabit Adapter NDIS 6.x driver]

GGalb
Beginner
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Hello,

In the past 2 weeks I have gotten a hard crash on my Windows 10 (Creator's Update) PC. WhoCrashed both times identified the intel ethernet driver as the culprit (please see below).rte

Please note that this started happening after I purchased a Western Digital NAS, which is connected by ethernet only. I do use their backup software, but I don't think they installed any drivers. Perhaps this is just a coincidence, or perhaps the volume of data running through the NIC has changed (I doubt this though).

I believe I already have the latest drivers.

Below you'll find the report provided by WhoCrashed.

 

Here are the links to the minidumps: https://www.dropbox.com/s/08gj48sqiqorego/080317-16234-01.dmp?dl=0 Dropbox - 080317-16234-01.dmp and https://www.dropbox.com/s/p1t00bikwsq8gpb/082017-16312-01.dmp?dl=0 Dropbox - 082017-16312-01.dmp

On Sun 8/20/2017 11:01:12 AM your computer crashed

crash dump file: C:\WINDOWS\Minidump\082017-16312-01.dmp

 

uptime: 4 days, 01:10:10

 

This was probably caused by the following module: http://www.google.com/search?q=e1d65x64.sys e1d65x64.sys (e1d65x64+0x17407)

 

Bugcheck code: 0xA (0x10, 0x2, 0x0, 0xFFFFF8028B7B4073)

 

Error: http://www.google.com/search?q=MSDN+bugcheck+IRQL_NOT_LESS_OR_EQUAL IRQL_NOT_LESS_OR_EQUAL

 

file path: C:\WINDOWS\system32\drivers\e1d65x64.sys

 

product: http://www.google.com/search?q=Intel(R)%20Gigabit%20Adapter Intel(R) Gigabit Adapter

 

company: http://www.google.com/search?q=Intel%20Corporation Intel Corporation

 

description: Intel(R) Gigabit Adapter NDIS 6.x driver

 

Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

 

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

 

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: e1d65x64.sys (Intel(R) Gigabit Adapter NDIS 6.x driver, Intel Corporation).

 

Google query: http://www.google.com/search?q=e1d65x64.sys+Intel%20Corporation+IRQL_NOT_LESS_OR_EQUAL Intel Corporation IRQL_NOT_LESS_OR_EQUAL

 

On Thu 8/3/2017 11:34:32 AM your computer crashed

 

crash dump file: C:\WINDOWS\Minidump\080317-16234-01.dmp

 

uptime: 6 days, 22:29:27

 

This was probably caused by the following module: http://www.google.com/search?q=e1d65x64.sys e1d65x64.sys (e1d65x64+0x16483)

 

Bugcheck code: 0x1E (0xFFFFFFFFC000001D, 0xFFFFF80E50E3FF49, 0xFFFFE60023B12E98, 0xFFFFE60023B126E0)

 

Error: http://www.google.com/search?q=MSDN+bugcheck+KMODE_EXCEPTION_NOT_HANDLED KMODE_EXCEPTION_NOT_HANDLED

 

file path: C:\WINDOWS\system32\drivers\e1d65x64.sys

 

product: http://www.google.com/search?q=Intel(R)%20Gigabit%20Adapter Intel(R) Gigabit Adapter

 

company: http://www.google.com/search?q=Intel%20Corporation Intel Corporation

 

description: Intel(R) Gigabit Adapter NDIS 6.x driver

 

Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.

 

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

 

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: e1d65x64.sys (Intel(R) Gigabit Adapter NDIS 6.x driver, Intel Corporation).

 

Google query: http://www.google.com/search?q=e1d65x64.sys+Intel%20Corporation+KMODE_EXCEPTION_NOT_HANDLED Intel Corporation KMODE_EXCEPTION_NOT_HANDLED

Here is information about my PC:

Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)

Language: English (Regional Setting: English)

System Manufacturer: ASUS

System Model: All Series

BIOS: 3701

Processor: Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz (16 CPUs), ~3.0GHz

Memory: 65536MB RAM

Available OS Memory: 65444MB RAM

Page File: 13769MB used, 61403MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.15063.0000 64bit Unicode

The motherboard is an ASUS X99 Deluxe

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