- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
In the past 2 weeks I have gotten a hard crash on my Windows 10 (Creator's Update) PC. WhoCrashed both times identified the intel ethernet driver as the culprit (please see below).rte
Please note that this started happening after I purchased a Western Digital NAS, which is connected by ethernet only. I do use their backup software, but I don't think they installed any drivers. Perhaps this is just a coincidence, or perhaps the volume of data running through the NIC has changed (I doubt this though).
I believe I already have the latest drivers.
Below you'll find the report provided by WhoCrashed.
Here are the links to the minidumps: https://www.dropbox.com/s/08gj48sqiqorego/080317-16234-01.dmp?dl=0 Dropbox - 080317-16234-01.dmp and https://www.dropbox.com/s/p1t00bikwsq8gpb/082017-16312-01.dmp?dl=0 Dropbox - 082017-16312-01.dmp
On Sun 8/20/2017 11:01:12 AM your computer crashed
crash dump file: C:\WINDOWS\Minidump\082017-16312-01.dmp
uptime: 4 days, 01:10:10
This was probably caused by the following module: http://www.google.com/search?q=e1d65x64.sys e1d65x64.sys (e1d65x64+0x17407)
Bugcheck code: 0xA (0x10, 0x2, 0x0, 0xFFFFF8028B7B4073)
Error: http://www.google.com/search?q=MSDN+bugcheck+IRQL_NOT_LESS_OR_EQUAL IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\e1d65x64.sys
product: http://www.google.com/search?q=Intel(R)%20Gigabit%20Adapter Intel(R) Gigabit Adapter
company: http://www.google.com/search?q=Intel%20Corporation Intel Corporation
description: Intel(R) Gigabit Adapter NDIS 6.x driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: e1d65x64.sys (Intel(R) Gigabit Adapter NDIS 6.x driver, Intel Corporation).
Google query: http://www.google.com/search?q=e1d65x64.sys+Intel%20Corporation+IRQL_NOT_LESS_OR_EQUAL Intel Corporation IRQL_NOT_LESS_OR_EQUAL
On Thu 8/3/2017 11:34:32 AM your computer crashed
crash dump file: C:\WINDOWS\Minidump\080317-16234-01.dmp
uptime: 6 days, 22:29:27
This was probably caused by the following module: http://www.google.com/search?q=e1d65x64.sys e1d65x64.sys (e1d65x64+0x16483)
Bugcheck code: 0x1E (0xFFFFFFFFC000001D, 0xFFFFF80E50E3FF49, 0xFFFFE60023B12E98, 0xFFFFE60023B126E0)
Error: http://www.google.com/search?q=MSDN+bugcheck+KMODE_EXCEPTION_NOT_HANDLED KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\drivers\e1d65x64.sys
product: http://www.google.com/search?q=Intel(R)%20Gigabit%20Adapter Intel(R) Gigabit Adapter
company: http://www.google.com/search?q=Intel%20Corporation Intel Corporation
description: Intel(R) Gigabit Adapter NDIS 6.x driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: e1d65x64.sys (Intel(R) Gigabit Adapter NDIS 6.x driver, Intel Corporation).
Google query: http://www.google.com/search?q=e1d65x64.sys+Intel%20Corporation+KMODE_EXCEPTION_NOT_HANDLED Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
Here is information about my PC:
Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: 3701
Processor: Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz (16 CPUs), ~3.0GHz
Memory: 65536MB RAM
Available OS Memory: 65444MB RAM
Page File: 13769MB used, 61403MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode
The motherboard is an ASUS X99 Deluxe
Link Copied
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page