Community
cancel
Showing results for 
Search instead for 
Did you mean: 
MWill33
Beginner
1,023 Views

Can't add VLAN to NIC, NCS2Prov.exe crashes

Windows 7 64-bit, Intel Gigabit CT with ProSet 19.1. When VLAN is added to this card "Intel ANS Virtual Adapter" is added to system, but then error is displayed "One or more vlan(s) could not be created. Please check the adapters status and try again".

At the same time an appcrash is logged to eventlog:

----

Faulting application name: NCS2Prov.exe, version: 18.8.134.0, time stamp: 0x5285684c

Faulting module name: NcsColib.dll, version: 18.8.134.0, time stamp: 0x5285679b

Exception code: 0xc0000005

Fault offset: 0x00000000000332bb

Faulting process id: 0x12ac

Faulting application start time: 0x01cf598ed0546b43

Faulting application path: C:\Program Files\Intel\NCS2\WMIProv\NCS2Prov.exe

Faulting module path: C:\Windows\system32\NcsColib.dll

Report Id: 15bd7eae-c582-11e3-bb42-005056c00008

----

I tried adding vlan with prosetcl but that fails also.

Those "ghost" virtual adapters can not be uninstalled from Network Connections or from Device Manager. Only way to remove them is manually from registry... more info here http://www.intel.com/support/network/sb/cs-029916.htm Network Connectivity — Unable to uninstall Intel� Network Connections, Intel� PROSet, or teams

I removed drivers and reinstalled them, same thing.

I tried the card in another machine, with same ProSet 19.1 and I had no problems creating VLANs.

All drivers should be the latest. I believe that is an access violation exception, but what was going on... verbose logs anywhere ?

0 Kudos
1 Reply
MWill33
Beginner
93 Views

I tested also with the oldest drivers available, Proset 18.5 and behaves the same:

Faulting application name: NCS2Prov.exe, version: 18.5.42.0, time stamp: 0x51f05711

Faulting module name: NcsColib.dll, version: 18.5.42.0, time stamp: 0x51f055e6

Exception code: 0xc0000005

Fault offset: 0x000000000002e29f

Faulting process id: 0x1e8

Faulting application start time: 0x01cf5a0dd38745a5

Faulting application path: C:\Program Files\Intel\NCS2\WMIProv\NCS2Prov.exe

Faulting module path: C:\Windows\system32\NcsColib.dll

Report Id: 9d97957d-c601-11e3-aeb9-d850e640e5a4

Reply