Does i210 support FSOE or not ?

[1214]

Dear Intel team,

Customer would like to know does i210 support FSOE (functional safety over ethernet) feature or not?

[Subhashish]

Hello 1214,

Greetings from Intel !!

Thank you for your post. We are reviewing this and we will update you again.

Regards,

Subhashish_Intel.

[Dineshbabu]

Hello 1214,

Greetings!

As we checked internally, we do not have any mentions of FSOE in any of our I210 documentation or any related certifications. However some hardware functions that would be included in FSOE are offered such as:

• Link layer retry for recovery following error detection

*using CRC-16 for link layer messages

• No retry following error detection 8b/10b encoding with running disparity
• Software watchdog to give an indication to manageability firmware or external devices that the I210 hardware or software driver is not functional

If you would like to achieve failover/redundancy with I210, you can implement it at the system level, for example you may:

• Design dual i210 controllers for different network paths
• Applied software-based redundancy with safety protocol like PROFIsafe
• Implement network level redundancy

In terms of electrical separation, please refer I210 dual design guide for more information

Please note that to access the above user guide, you will need to use the Intel Resource and Documentation Center via the Developer Zone Premier, which requires CNDA access with Intel.

If you do not have active CNDA, we recommend contacting the Intel Account Representative within your organization who able to help you in creating CNDA.

For more information, please refer to the article below:

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Regards,

Dinesh

Intel Customer Support Technician

[pujeeth]

Hello 1214,

Greetings!

This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review the plan of action we provided.

Regards,

Pujeeth

Intel Customer Support Technician

[1214]

Hi Pujeeth,

I had fowared your reply to our customer. And waiting for thier feedback.

But thank you provide to us such detail information.

Thank you

[IntelSupport]

Hi 1214,

Greetings for the day!

Thanks for your response, we will wait for your update.

Regards

Jerome

Intel Customer Support Technician

[1214]

Hi Intel team,

As you mentioned, some hardware functions that would be included in FSOE.

Customer collocate with Intel platform, do they need to select Fusa sku or normal type series ? If they would like access FSOE feature.

Thanks

[Fikri_Intel]

Hi 1214,

Thank you for your response.

We appreciate you reaching out to us regarding the reported issue. Regarding your inquiry, if you have an Intel Premier Support (IPS) account, please open an IPS case for direct assistance. The IPS team will be able to provide additional support regarding the issue.

Instructions for opening an IPS case can be found here:

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

We appreciate your cooperation and look forward to your update.

Regards,

FIkri O.

[1214]

Hi Fikri,

I210 ticket which is in IPS system have been closed. That's why I raise ticket in Intel community.

Please know it.

Thanks

[Sachinks]

Hello 1214,

Thank you for your reply and thank you for the details.

As you have already checked this with the IPS team and as there is no documentation available for this feature, this is a not a feature that we support I'm afraid.

We have checked the available documents however, this feature is not mentioned in the support list.

We request you to check this with your procurement team/place of purchase. We apologize for the inconvenience.

Regards,

Sachin KS

Intel Customer Support Technician