Gigabit 4P I350-t Adapter had event Fatal error The miniport

AGold4 · ‎09-16-2015

hi,

we are running a windows r2 2012 machine with Gigabit 4P I350-t network Adapter attached.

All physical ports are connected to a juniper EX4300 Ethernet Switch, with windows teaming enable:

windows teaming setup:

teaming mode set to : LACP

load balancing mode set to :dynamic

we are getting this error on the event viewer :

Miniport Intel(R) Gigabit 4P I350-t Adapter, {0b4775c9-0b0a-437e-8b3d-aeee7f5c91cd}, had event Fatal error The miniport has detected an internal error

the error appear on a daily basis what case to the network driver to get crashed and lose connectivity .

see windows event viewer log:

Log Name System

Source Microsoft-Windows-NDIS

Date 932015 80144 PM

Event ID 10317

Task Category PnP

Level Error

Keywords (16384),(16),(4),(2)

User SYSTEM

Computer Output

Description

Miniport Intel(R) Gigabit 4P I350-t Adapter, {0b4775c9-0b0a-437e-8b3d-aeee7f5c91cd}, had event Fatal error The miniport has detected an internal error

Event Xml

Event xmlns=httpschemas.microsoft.comwin200408eventsevent

System

Provider Name=Microsoft-Windows-NDIS Guid={CDEAD503-17F5-4A3E-B7AE-DF8CC2902EB9}

EventID10317EventID

Version0Version

Level2Level

Task2Task

Opcode0Opcode

Keywords0x2000000000004016Keywords

TimeCreated SystemTime=2015-09-04T010144.151466500Z

EventRecordID94540EventRecordID

Correlation ActivityID={0B4775C9-0B0A-437E-8B3D-AEEE7F5C91CD}

Execution ProcessID=4 ThreadID=3244

ChannelSystemChannel

ComputerOutputComputer

Security UserID=S-1-5-18

System

EventData

Data Name=IfGuid{0B4775C9-0B0A-437E-8B3D-AEEE7F5C91CD}Data

Data Name=IfIndex22Data

Data Name=IfLuid1688850212585472Data

Data Name=AdapterNameIntel(R) Gigabit 4P I350-t AdapterData

Data Name=MiniportEventEnum71Data

EventData

Event

we already tried the above:

check Ethernet cable,

update driver to latest one

tried both teaming method: windows teaming and Intel driver teaming ,problem keep persist.

any idea how to resolve this?

SYeo3 · ‎09-17-2015

Hi Amitg,

Since you have configured LACP, make sure to configure link aggregation on the switch ports where the adapter is connected. If you continue to encounter same issue, please provide us the driver and ANS version you have installed.

In case you wish to update the driver, you may download the latest driver here - https://downloadcenter.intel.com/download/23073/Network-Adapter-Driver-for-Windows-Server-2012-R2- Network Adapter Driver for Windows Server 2012 R2*

Sincerely,

Sandy