How to burn empty flash on E610 online

[MaxKao]

Hi Team :

 I tried to perform online programming of the Flash, but it was unsuccessful. What should I do?

 The nvmupdate tool can only be used for updates and cannot be used on a blank Flash.

[Akshaya1]

Hi MaxKao,

Thank you for contacting Intel!

To assist you further with your query, could you please share the complete model details of the card? Additionally, kindly confirm whether it is an in-built card.

I look forward to your response.

Regards,

Akshaya

Intel Customer support Technician

[MaxKao]

Hi Akshaya :

                       Sorry for replying you so late. 

                       We are currently conducting a preliminary evaluation and have purchased the E610-XAT2 NIC card to assess its  functionality.
                       However, I found that the binary file in the E610_NVMUpdatePackage_v1_21 can only be used for upgrading, and cannot be used to flash an empty chip.

                       Chipset : E610-XAT2 or XAT.

                       NIC Card : E610-XT2

Thanks !

[Akshaya1]

Hello MaxKao,

 Greetings from Intel! 

This is a reminder mail regarding the issue you reported to us. 

We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide. 

Regards,

Akshaya

Intel Customer Support Technician

[Sazirah]

Hi MaxKao,

Thank you for your reply.

Based on our finding, this require EEUPDATE file. Kindly refer link below for EEUPDATE: https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=607981

Additionally, if you require any further information regarding this, we also have expert Intel Embedded team in this issue that able to assist you. We recommend engaging and opening a new thread with the Intel Embedded Community for further support. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions:

https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products

Hope this helps.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[Akshaya1]

Hi MaxKao,

As mentioned earlier, if you require any further information regarding this matter, we would like to inform you that Intel’s Embedded team experts in this area is available to assist you.

We recommend engaging and opening a new thread with the Intel Embedded Community for further support. we will proceed to close the case on our end.

Please let us know if you need any further clarification.

Regards,

Akshaya

Intel Customer support Technician