How to configure RDMA in win 10 enterprise

[AlexMeytin]

Hi,
I'm trying to enable RDMA on my computer, which is running Windows 10 Enterprise and equipped with an Intel E810 network adapter.
The second computer, to which it is connected, is running Windows Server 2022 and also has an Intel E810 network adapter.
However, I'm unable to activate RDMA on the first computer.
Does anyone know how to resolve this issue?

[Sachinks]

Hello AlexMeytin,

Thank you for posting in Intel community Forum.

Based on your query, we understand that you have concern regarding RDMA on windows 10.

Kindly provide us the below details so that we can check this further.

1) Kindly provide the system model details ( motherboard model) of both the systems and kindly let us know on which of these systems is the RDMA not getting enabled.

2) Kindly let us know which version of windows 10 you are using (ex : 21h2, 24h2 etc)

3) Are you getting any errors while trying to activate the RDMA

4) Also, were these ethernet adapters came as built-in with the system or were they manually added?

Regards,

Sachin KS

Intel Customer Support Technician

[AlexMeytin]

1) Kindly provide the system model details ( motherboard model) of both the systems and kindly let us know on which of these systems is the RDMA not getting enabled. - X11DPG-QT(not getting enabled) with wind 10 and the second also   X11DPG-QT but with win server 2022

2) Kindly let us know which version of windows 10 you are using (ex : 21h2, 24h2 etc) - windows 10 enterprise version 21H2 (OS Builed 19044.7166)

3) Are you getting any errors while trying to activate the RDMA - I don't receive anything when I connect it to the computer — it always stays on 'false' with win 10 

4) Also, were these ethernet adapters came as built-in with the system or were they manually added? - I added it manually 

[AlexMeytin]

1) Kindly provide the system model details ( motherboard model) of both the systems and kindly let us know on which of these systems is the RDMA not getting enabled. - X11DPG-QT(not getting enabled) with wind 10 and the second also   X11DPG-QT but with win server 2022

2) Kindly let us know which version of windows 10 you are using (ex : 21h2, 24h2 etc) - windows 10 enterprise version 21H2 (OS Builed 19044.7166)

3) Are you getting any errors while trying to activate the RDMA - I don't receive anything when I connect it to the computer — it always stays on 'false'.

4) Also, were these ethernet adapters came as built-in with the system or were they manually added? - I added it manually 

[Sachinks]

Hello AlexMeytin,

Thank you for your reply and thank you for the details. 

We would request you to kindly go through the details given in the below RDMA user guide and verify if your system is compatible with the requirements mentioned.

Link : https://edc.intel.com/content/www/kr/ko/design/products/ethernet/adapters-and-devices-user-guide/remote-direct-memory-access-rdma/

Also kindly confirm if the driver and NVM firmware for the adapter is up to date.

Driver pack for intel ethernet : https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html

NVM firmware for intel E810 series : https://www.intel.com/content/www/us/en/download/19625/non-volatile-memory-nvm-update-utility-for-intel-ethernet-network-adapters-e810-series-windows.html

Also, kindly confirm the exact E810 model of the nic you are using.

Regards,

Sachin KS

Intel Customer Support Technician

[AlexMeytin]

her are the picture of my network

[AlexMeytin]

  i install the driver pack and the NVM and still when i write in PowerShell Get-NetAdapterRDMA 

i don't get anything  

Also, kindly confirm the exact E810 model of the nic you are using. - Intel(R) Ethernet Network Adapter E810-XXV-2

[Sachinks]

Hello AlexMeytin,

Thank you for the details.

Kindly provide us the ssu logs for your system so that we can check this further. 

Please follow the steps in this link to get the SSU logs : https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Also, kindly provide a screenshot of powershell with the command you are running.

Regards,

Sachin KS

Intel Customer Support Technician

[AlexMeytin]

hi her are the files 

Tell me if I need to do something else 

[Sachinks]

Hello AlexMeytin,

Thank you for the details. We are checking this and we will get back to you with an update at the earliest.

Regards,

Sachin KS

Intel Customer Support Technician

[AlexMeytin]

thank you , save me please 

[Sachinks]

Hello AlexMeytin,

Greetings!

We have checked this further with our team and unfortunately RDMA is not supported on windows 10 for E810 series ethernet controller I'm afraid.

You can know about the Operating systems support for E810 series controllers for RDMA in the below link. Kindly refer table number 6.

Link : Intel® Ethernet Controller E810 Feature Support Matrix

We are sorry for the inconvenience.

Please don’t hesitate to contact us for any further assistance.

Thank you for using Intel products and services.

Regards,

Sachin KS

Intel Customer Support Technician

[AlexMeytin]

Can you tell me which versions of Windows 10 support RDMA?

[IntelSupport]

Hello AlexMeytin,

Greetings for the day!

For the supported OS you can refer to section 2.0 from the below link.

Intel® Ethernet Controller E810 Feature Support Matrix

Regards

Jerome

Intel Customer Support Technician

[AlexMeytin]

can you explain to me this line, please :

From my understanding, it is supported — the driver version needs to be 29.2 or 29.2.1.
right?

Here I can also see that it's supported.

[IntelSupport]

Hi AlexMeytin,

Thanks for your response, please allow us some time to check with our internal team and provide you with an update as soon as possible.

Regards

Jerome

Intel Customer Support Technician

[IntelSupport]

Hi AlexMeytin,

Thanks for your response, please allow us some time to check with our internal team and provide you with an update as soon as possible.

Regards

Jerome

Intel Customer Support Technician

[Subhashish]

Hello AlexMeytin,

Greetings for the Day !!

Please refer to the Feature Support Matrix Documentation for E810 Series Cards:

https://www.intel.com/content/www/us/en/content-details/630155/intel-ethernet-controller-e810-feature-support-matrix.html

Please note in Table 6, that only Windows Operating System supported for RDMA E810 Series card are few of the listed Windows Server OS'. There are no Windows 10 Client or Enterprise Edition listed for same.

Regards,

Subhashish_Intel.

[Sachinks]

Hello AlexMeytin,

Greetings for the day!

I hope this message finds you well.

This is a follow up. Kindly let us know if you were able to find the information we provided.

Thank you for using Intel products and services.

Regards,

Sachin KS

Intel Customer Support Technician

[Sachinks]

Hello AlexMeytin,

Greetings for the day!

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. 

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Sachin KS

Intel Customer Support Technician