Intel I350 schematic review

[DUCUY]

Hello All,

We are designing ethernet PCIe card using NHI350AM4, do we have any process that ask for intel help to review schematic?

Thanks

Uy

[IntelSupport]

Hi Duc Uy,

Greetings for the day!

Thank you for posting in the Intel Community. Could you please clarify which product you're referring to? Is it the I350 controller or the I350 adapter?

Regards

Jerome

Intel Customer Support Technician

[DUCUY]

Hello Jerome, and thanks for your reply.

We want to use Intel i350 chip to design a gigabit network adapter. it will support both RJ45 and SFP port.

Regards,

Uy

[Sazirah]

Hi DUCUY,

Thank you for your reply

Regarding your enquiry about schematic review, if you have an Intel Premier Support (IPS) account, kindly open an IPS case for direct assistance. The IPS team will be able to provide additional support regarding the issue.

Instructions for opening an IPS case can be found here:

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

Other than that, you may also contact our Intel Embedded team by posting your enquiry at https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products. They will be able to assist you further regarding this.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[DUCUY]

Thanks for your guide Sazzy,

I will open IPS then.

Have a nice day

Uy

[IntelSupport]

Hi Duc Uy,

Greetings for the day!

Thanks for your response, we will go ahead and close this case.

Thanks for choosing intel

Regards

Jerome

Intel Customer Support Technician

[DUCUY]

Hello, sorry to bother you again.

I have already logged into my IPS account, but I cannot create a new case since it requires me to create a new project and add a product. However, I don't know which product from the list is suitable for the I350.

Can anyone provide me with a short guide?

Thanks

Uy

[Sazirah]

Hi Duc Uy,

Thank you for your reply.

Regarding the product selection, you may find ' Intel Ethernet Server Adapter I350' or any nearest product. Alternatively, if you find difficulties in creating an IPS case, you can contact Intel Embedded team at https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products. They will be able to assist you further regarding this.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[DUCUY]

OK Sazirah,

Thank you

Uy

[CarlosAM_INTEL]

Hello,  @Sazirah 

Thank you for contacting Intel Embedded Community.

You need to consider that this forum is related to an Intel® Ethernet Controller I350-AM4 but it is not related to an Intel Embedded processor or Intel Embedded Platform.

Due to this, this thread is out of the scope of support of the Intel Embedded team channel that you suggested in your previous communications.

Please consider this situation, when you provided your previous suggestion.

Best regards,

@CarlosAM_INTEL.

[Sazirah]

Hi Duc Uy,

You are most welcome.

Regards,

Sazzy_Intel

Intel Customer Support Technician