Intel X710-DA4 PBA H49729-002

[toxanasvyazi]

Hello Dear community members,

I have several NIC's Intel X710-DA4 with part numbers H49729-002, NVM version 4.25 and I would want to upgrade firmware on them because I faced some odd issues with Microsoft NIC teaming + Cisco vPC

I found another topic where people say part number H49729-002 belong to some OEM provider:

https://community.intel.com/t5/Ethernet-Products/x710-with-4-37-nvm-update-to-6-01-bricked-adapter/td-p/565796

My question: is it possible to know who is OEM vendor of these cards and where to download latest firmware files?

Thanks in advance

[Mike_Intel]

Hello toxanasvyazi,

Thank you for posting in Intel Ethernet Communities. 

Upon checking our Database, part number H49729-002 is indeed an OEM unit. However, I am sorry to inform you that we don't have the details of the OEM manufacturer. The best way is to contact your reseller to know the manufacturer to get the latest firmware.

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[Mike_Intel]

Hello toxanasvyazi,

I hope you're having a wonderful day. I am just checking if you already tried contacting your reseller to further identify the manufacturer of your network card.

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[Mike_Intel]

Hello toxanasvyazi,

I hope this message finds you well. I am just sending another follow up hoping that you are now talking to your reseller to identify the OEM manufacturer of your card. Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question. 

Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician