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FAlom
Beginner
181 Views

Network adapter

Hello everyone so I have an issue I can’t seem to fix. Today I uninstalled Intel(R) Network connections from control panel: https://imgur.com/a/OEHi0X4

And I lost connection to the internet (ethernet)

luckily before doing so I installed my drivers and the intel(R) Network connection: https://i.imgur.com/4SklRWN.jpg

https://i.imgur.com/ZQ7ep1Q.jpg

Now you need to know that I’m not that good when it come to these things so what I did is I ran the “autorun” inside the folder as you can see in the first picture above and I tried to install the following: https://imgur.com/a/0WTASG7

After waiting for couple of minutes I get this error: https://i.imgur.com/tuk2WXd.jpg

Now I’m lost and I don’t know what to do pretty sure I downloaded all needed files to fix the issue I just need someone to guide me.

Extra infos:

1-Ethernet connection.

2-Network adapter: Intel(R) Ethernet connection (2) I219-V ( I have the driver files installed you can see it in the second picture above).

3- A picture of my device manager: https://i.imgur.com/mJPrueJ.jpg

Appreciate everyone who try’s to help me THANKS!

0 Kudos
5 Replies
LeonWaksman
Super User
103 Views

Try Solution 1

 

Leon

 

FAlom
Beginner
103 Views

Did it looks like my pc doesn’t detect that I have drivers at all.

In device manager device status is says: window still setting up the class configuration for this device error (56)

LeonWaksman
Super User
103 Views

  1. Did you checked under "Other Devices" category?
  2. Is your network enabled in BIOS?

 

Leon

 

CrisselleF_C_Intel
Moderator
103 Views

Hello FAlom,

 

Good day!

 

We'd like to check if you still need assistance on this matter. If you do, kindly provide the information requested above for further checking.

 

We look forward to hear from you.

 

Should there be no response, we will follow up later 3 business days.

 

Best regards,

Crisselle C

Intel® Customer Support

CrisselleF_C_Intel
Moderator
103 Views

Hello FAlom,

 

How are you today?

 

Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future.

 

Best regards,

Crisselle C

Intel® Customer Support

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