Network drivers for I218-V casue application fault in wmiprvse.exe

[IBúto]

My Windows Event log shows the following error when the Intel(R) PROSet Monitoring Service is enabled to start automatically with Windows.

Source: Application

Error Event ID: 1000

Task Category: (100)

Level: Error

Faulting application name: wmiprvse.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d42

Faulting module name: CoreAgnt.dll_unloaded, version: 0.0.0.0, time stamp: 0x59f38017

Exception code: 0xc0000005

Fault offset: 0x000007feda158098

Faulting process id: 0xdc0

Faulting application start time: 0x01d36651b58c7ea8

Faulting application path: C:\Windows\system32\wbem\wmiprvse.exe

Faulting module path: CoreAgnt.dll

Report Id: 7c0db145-d247-11e7-9f1a-10c37b4f479c

My adapter is "Intel(R) Ethernet Connection (2) I218-V" on an ASUS HM97-PLUS motherboard with Window 7 SP1 64-bit. I am using the latest Intel(R) PROSet version 22.9.6.0. I have been getting this error with earlier version as well, but I can't find anymore at what version the errors began.

Also, what exactly does the Intel® PROSet Monitoring Service do for me?

Thanks for your advice!

[idata]

Hi Ivanbuto,

Thank you for posting in Wired Communities. Have you tried using the customized driver from Asus* , it is recommended to use the driver from the board vendor which is more suitable. It seems your case is somewhat similar to previous post at

Regards,

Sharon

[IBúto]

Hi Sharon,

thanks for your reply!

I did use the drivers provided by Asus previously. They are dated March 2014, Intel version 19.1. I downloaded and installed the Intel drivers to have a newer version.

I can try reverting to the driver provided by Asus and will see whether I still get the error.

Please do get back to me regarding the PROSet monitoring service.

Ivan

[idata]

Hi Ivan,

Thank you for the reply. I will further check for you.Regards,Sharon

[IBúto]

I reinstalled the previous drivers provided by Asus, I found out that there is no Intel (R) ProSet Monitoring Service installed with these drivers, therefore the error does not happen.

[idata]

Hi Ivan,

Thank you for the update and glad to know the error did not occur. If you are not using Hyper-V or teaming, the monitoring service is not needed. Here are the information regarding what PROSet monitoring service is about:1) It monitors virtual switch port changes when you have a Team configured. 2) Monitors Windows Hyper V status changes3) Completes a DCB upgrade when a user upgrades the software from one version of DCB to another and a reboot is required.4) Displays warning messages after a reboot when device and or system status changes have occurred. Hope the above information helps.Regards,Sharon

[idata]

Hi Ivan,

Please feel free to update me if you still have other inquiries.Thanks,Sharon

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