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BCove1
Beginner
244 Views

Possible 0xD1 BSOD issue in driver, file e1r65x64.sys

I have been experiencing a BSOD in the NIC driver file e1r65x64.sys. I am using an X540-2 10GB card, in a server with 32GB of ECC memory that has run several memory tests.

 

I believe this is an issue with the driver because I have several crashdump files all with the same stacktrace, showing the error happens in the function TcpTcbReassemblyAdvanceHeader.

 

When I disable "Recv Segment Coalescing" the issue seems to disappear.

 

I am able to recreate this within a few hours by simply pushing at least 1Gbps or more continuously through the NIC card. If "Recv Segment Coalescing" is disabled, I can push traffic for days without a BSOD.

 

Attached is one of the crashdump files.

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3 Replies
CrisselleF_C_Intel
Moderator
85 Views

Hello BCove1,

 

Thank you for posting in Intel Ethernet Communities. 

 

Please provide the details below for us to check on your query.

 

1.) When was the issue first encountered?

2.) Is there any software or hardware changes prior to the issue?

3.) Please provide System Support Utility log of your system. This will allow us to check your Adapter details and configuration. This would also help us identify if you are using an OEM or retail version of Intel Ethernet Adapter. Kindly refer to the steps below.

a- https://downloadcenter.intel.com/product/91600/Intel-System-Support-Utility

b- Open SSU.exe

c- Mark the box "Everything" and then click "Scan".

d- When finished scanning, click "Next".

e- Click on "Save" and attach the file to a post.

 

Looking forward to your reply.

 

Best regards,

Crisselle Franz

Intel Customer Support Technician

A Contingent Worker at Intel

CrisselleF_C_Intel
Moderator
85 Views

Hello BCove1,

 

Kindly provide the details that we requested for us to check on your query. If you have additional questions on this matter, please let us know.

 

Looking forward to your reply.

 

Best regards,

Crisselle Franz

Intel Customer Support Technician

A Contingent Worker at Intel

Michael_L_Intel2
Moderator
85 Views

Hello BCove1,

 

Just making a follow up on the details that we requested for us to proceed with this case.

If you have questions, please let us know.

 

Best regards,

Michael L.

Intel Customer Support Technician

A Contingent Worker at Intel

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