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TISHI17
Beginner
2,855 Views

Re: X710/X557-AT Malicious Driver Detection Event 2 on TX q-FreeBsd 11.1

Hi Sharon,

I have the same problem.

1. FreeBSD 11.1-RELEASE

2. ixl0:

ixl0: fw 5.0.40043 api 1.5 nvm 5.04 etid 80002505 oem 0.0.0

3. this is iscsi target server. If traffic with high load is flowing on the server, error log will occur frequently.

ixl0: WARNING: queue 2 appears to be hung!

ixl0: WARNING: Resetting!

ixl0: Malicious Driver Detection event 2 on TX queue 6, pf number 0

ixl0: MDD TX event is for this function!

It does not solve even driver version 1.7

Regards,

Takunii

0 Kudos
22 Replies
idata
Community Manager
243 Views

Hi Takunii,

 

 

Thank you for posting at Wired Communities and sharing the test result. What is the exact XL 710 model you have? Is this an onboard NIC on certain system? If yes what is the exact model and system model?

 

 

Thanks,

 

sharon
TISHI17
Beginner
243 Views

Hi Sharon,

The model number is Intel XL710-QDA2. It occurs on multiple servers.

I updated nvm, but it did not recover.

Regards,

Takunii

idata
Community Manager
243 Views

Hi Takunii,

 

 

Thank you for the information. Just to double what is the current firmware version on your XL710-QDA2?

 

 

Regards,

 

sharon
TISHI17
Beginner
243 Views

Hi Sharon,

is this correct?

ixl0: fw 5.0.40043 api 1.5 nvm 5.05 etid 800028a6 oem 0.0.0

ixl1: fw 5.0.40043 api 1.5 nvm 5.05 etid 800028a6 oem 0.0.0

Regards,

Takunii

idata
Community Manager
243 Views

Hi Takunii,

 

 

Thank you for the information, the 5.05 is the firmware version. Can you share the screenshot of the serial number of the network adapter as I see OEM stated in the information provided. The network adapter serial number can be found on the physical network adapter on a white sticker. The format of the serial number is 15 alphanumeric + 6 alphanumeric + 6 alphanumeric -xxx (3 digits).

 

 

Regards,

 

sharon

 

TISHI17
Beginner
243 Views

Hi Sharon,

How do i send a photo Personally?

Regards,

Takunii

idata
Community Manager
243 Views

Hi Takunii,

I will send a private message to you.

Thanks,

 

sharon

 

idata
Community Manager
243 Views

Hi Takunii,

 

 

Please download and upgrade the firmware to version 6.01 which is available at

 

https://downloadcenter.intel.com/download/24769/Non-Volatile-Memory-NVM-Update-Utility-for-Intel-Eth...

 

 

Feel free to update me the result.

 

 

Thanks,

 

sharon

 

idata
Community Manager
243 Views

Hi Takunii,

 

 

Please update the driver to version 1.7.12.1, (Please note this is the latest version that ends with .1) posted on 8/22/17.

 

https://downloadcenter.intel.com/download/25160/Ethernet-Intel-Network-Adapter-Driver-for-PCIe-40-Gi...

 

 

Do let me know the status after upgrading the driver.

 

 

Thanks,

 

sharon

 

TISHI17
Beginner
243 Views

Hi Sharon,

I can not load a new driver. Please tell me how to load a new driver on the GENERIC kernel.

--- boot messages---

module ixl already present!

ixl0: mem 0xfa800000-0xfaffffff,0xfb808000-0xfb80ffff irq 64 at device 0.0 numa-domain 1 on pci15

ixl0: Using MSIX interrupts with 9 vectors

ixl0: fw 6.0.48442 api 1.7 nvm 6.01 etid 800034a4 oem 1.262.0

ixl0: The driver for the device detected a newer version of the NVM image than expected.

Please install the most recent version of the network driver.

---end---

Thanks,

Takunii

idata
Community Manager
243 Views

Hi Takunii,

 

 

Thank you for the reply. Let me further check.

 

 

regards,

 

sharon

 

idata
Community Manager
243 Views

Hi Takunii,

 

 

Please unload the driver first then reload the driver as below:

 

 

1) Use the kldunload to unload the ixl driver

 

2) Then use kldload to load version1.7.12.1

 

 

Please feel free to update me.

 

 

Thanks,

 

sharon
TISHI17
Beginner
243 Views

Hi Sharon,

The GENERIC kernel contains the ixl driver, so it cannot be read by the loadable module.

Therefore, intel ports seem to be operating to overwrite at the time of boot loader, but they were not supported at 11.1R.

Name : intel-ixl-kmod

Version : 1.7.11

Origin : net/intel-ixl-kmod

Architecture : FreeBSD:11:amd64

Could you check again?

Thanks,

Takunii

idata
Community Manager
243 Views

Hi Takunii,

 

 

Thank you for the update. Let me check on this.

 

 

Regards,

 

sharon

 

idata
Community Manager
243 Views

Hi Takunii,

 

 

Please try disabling the TSO (TCP segmentation Operation). Feel free to update me.

 

 

Thanks,

 

Sharon

 

idata
Community Manager
243 Views

Hi Takunii,

 

 

Please feel free to update me if disabling the TSO work for you. Thanks.

 

Regards,

 

Sharon
TISHI17
Beginner
243 Views

Hi Sharon,

The interface is no longer reset.

Is there any performance problem with CPU processing?

I have not received any answers to the new driver for GENERIC KERNEL. Do you know how to apply it?

Thanks,

Takunii

idata
Community Manager
243 Views

Hi Takunii,

 

 

Thank you for the reply. Just to double check are you referring to after you disabling the TSO , the interface no longer reset? Can you give more information about what is the interface no longer reset you refer to?

 

 

Have you tried updating the firmware 6.01 which I posted on August 30?

 

 

https://downloadcenter.intel.com/download/24769/Non-Volatile-Memory-NVM-Update-Utility-for-Intel-Eth...

 

 

When you said performance problem with CPU processing, are you referring to your NIC XL710?

 

 

You need to disable the TSO first, then apply the following steps to load the driver

 

1) Use the kldunload to unload the ixl driver

 

2) Then use kldload to load version1.7.12.1

 

 

 

Thanks,

 

Sharon

 

 

 

 

TISHI17
Beginner
243 Views

Hi Sharon,

The firmware has been applied. However, the problem was not resolved. Disabling TSO resolved the problem.

However, if TSO is disabled, the CPU will perform offload processing on the NIC.

I'm asking if there is no problem because this affects performance.

I have said many times, but kldload cannot load drivers. Because the standard Kernel has an Intel driver built into it. kldunload cannot exclude drivers loaded in Kernel. Could you please confirm with the developer?

---errorlog---

interface ixl.1 already present in the KLD 'kernel'!

linker_load_file: Unsupported file type

---

Best Regards,

Takunii

idata
Community Manager
105 Views

Hi Takunii,

 

 

Thank you for the clarification. Let me further check.

 

 

Regards,

 

Sharon

 

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