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Vane
Beginner
149 Views

Teaming with Intel Proset

Hi,

I created a team:

TeamName : TEAM: Intel&ASIX
TeamMembers : {Intel(R) Ethernet Connection (2) I219-V, ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter}
TeamMode : IEEE802_3adDynamicLinkAggregation
PrimaryAdapter : Intel(R) Ethernet Connection (2) I219-V
SecondaryAdapter : ASIX AX88179 USB 3.0 to Gigabit Ethernet Adapter

Windows sees the team as 2.0 Gbps but the actual speed is still (slightly) under 1 Gbps.

The switch used to connect the PC to the network shows:

 

Port: Gi1/0/6 the port that connects the non-Intel adapter seems to be mostly transmitting
Tx Pkts: 593,572
Tx Bytes: 678,120,590
Rx Pkts: 27,138
Rx Bytes: 8,274,988

Port: Gi1/0/7 the port that connects the Intel adapter seems to be mostly receiving
Tx Pkts: 13,661
Tx Bytes: 1,752,028
Rx Pkts: 160,636
Rx Bytes: 39,756,900

0 Kudos
10 Replies
AlfredoS_Intel
Moderator
128 Views

Hi Vane,

Thank you for posting in our Intel® Ethernet Communities Page.

We are sorry to hear about the issue that you are experiencing with your network adapter.

To better assist you, we need to get some logs from your system. It will tell us the different driver version and components installed on your system. We would like to ask your help to provide System Support Utility Logs (SSU) from your system. You may download the software from this page, https://downloadcenter.intel.com/product/91600/Intel-System-Support-Utility. Please download the software which is applicable to the Operating system that you are running on your system. Once you have downloaded it, kindly run it and you will have the option to save the logs to a text file. Please attach the text file on your reply to this email.

1. May we know if your setup was working fine before without any issues?

2. Please let us know on the steps that you did to make the teaming?

We look forward to hearing from you. If we do not get your reply, we will follow up after 3 business days.



Best Regards,

Alfred S

Intel® Customer Support


Vane
Beginner
117 Views

Hi,

 

Please attach the text file on your reply to this email. -- see attached

1. May we know if your setup was working fine before without any issues? -- this is how it came out i.e. 1 Gbps not 2 Gbps.

2. Please let us know on the steps that you did to make the teaming? -- EXACTLY the steps depicted in the PROSet documentation and here https://www.intel.com/content/www/us/en/support/articles/000032008/network-and-io/ethernet-products....

AlfredoS_Intel
Moderator
108 Views

Hi Vane,

We appreciate the quick response.

Thank you for giving us more context on the issue that you are having.

When teaming between an Intel® Ethernet Controller and a 3rd party adapter does not work properly, here are our usual suggestions:

·      Make sure drivers are up to date on the adapters.

·      In some cases, the adapters require the same make, model, and firmware.

·      Contact the manufacturer of the adapter and see if their product supports teaming with other manufacturers.

·      Verify that the team policy that is being used. A simple (Port ID–based) policy may help to avoid any compatibility issues. Try different teaming policies to find one that works.

You may refer to this page for more information, https://www.intel.com/content/www/us/en/support/articles/000032008/network-and-io/ethernet-products.....

We look forward to your reply. Should we not get your reply, we will follow up after three business days.

Best Regards,

Alfred S

Intel® Customer Support


Vane
Beginner
95 Views

So, everything looks fine, was done by the book, the nonIntel adapter is compatible (otherwise it won't be "selectable" according to docs) ... it's just not working! Correct?

AlfredoS_Intel
Moderator
90 Views

Hi Vane,

Thank you for confirming our answer.

You have a very good point and question. To answer your question, since you were able to team the Intel adapter and the Asix USB ethernet adapter, that means you did the procedure correctly and more or less the USB adapter is compatible only with teaming. However, in order for the functionality that you expect to work, the Asix USB Adapter needs to support Link Aggregation, as this is the teaming feature that allows for the bandwidth to increase when two adapters are teamed together.

You may need to confirm if the USB ethernet adapter supports Link aggregation through the manufacturer of the USB adapter.

For more information about the different teaming features and types, you may refer to this page, https://www.intel.com/content/www/us/en/support/articles/000005667/network-and-i-o/ethernet-products....

We look forward to your reply. Should we not get your reply, we will follow up after three business days to check if you have already coordinated with the Asix.


Best Regards,

Alfred S

Intel® Customer Support


AlfredoS_Intel
Moderator
71 Views

Hi Vane,

We are just following up.

It looks like you need more time to assess the answers that we have provided.

We will follow up again after 3 business days. Should we not hear from you, our system may automatically close the thread.



Best Regards,

Alfred S

Intel Customer Support


Vane
Beginner
67 Views

Hi Alfredo,

Actually Asix support told me clearly their adapter supports no LAG. Not even static.
So I'll just get another Intel PCIe adapter and try my luck with it.
Current setup/Team is just a strange thing, one sends, the other receives, no way to go above 1Gbps.

Thank you and see you around,

Vane

Vane
Beginner
60 Views

In the meantime I have replaced ASIX with DELL.

Get-IntelNetTeam


TeamName : TEAM: InDell
TeamMembers : {Dell GigabitEthernet, Intel(R) Ethernet Connection (2) I219-V}
TeamMode : IEEE802_3adDynamicLinkAggregation
PrimaryAdapter : Intel(R) Ethernet Connection (2) I219-V
SecondaryAdapter : Dell GigabitEthernet

Port: Gi1/0/6 Dell Sends
Tx Pkts: 453,060
Tx Bytes: 604,990,827
Rx Pkts: 5,916
Rx Bytes: 1,418,250
Port: Gi1/0/7 Intel Receives
Tx Pkts: 2,856
Tx Bytes: 583,897
Rx Pkts: 395,557
Rx Bytes: 332,697,495

 

Same thing. One sends the other receives. Is this the expected case?

 

Vane
Beginner
35 Views

One more thing, ladies and gents:

PrimaryAdapter : Intel(R) Ethernet Connection (2) I219-V
SecondaryAdapter :What PCIe Intel card shall I put here to have a working Team/LAG?

Thank you!

AlfredoS_Intel
Moderator
22 Views

Hi Vane,

Thank you asking us and making sure what Intel® Adapters have the link aggregation feature.

Please allow us some time to check and generate a list for you.

We will get back to you no later than 3 business days from now.



Best Regards,

Alfred S

Intel® Customer Support