Community
cancel
Showing results for 
Search instead for 
Did you mean: 
jindotgea36
Beginner
106 Views

X710-DA2 PCIE error

HI

While operating the server with X710 installed, the following error log occurred. There was no problem with server operation, but the error must be analyzed.
The server is currently closed and no further verification is possible. Why did the following log occur?

kernel: {1}[Hardware Error]: Hardware error from APEI Generic Hardware Error Source: 0
kernel: {1}[Hardware Error]: It has been corrected by h/w and requires no further action
kernel: {1}[Hardware Error]: event severity: corrected
kernel: {1}[Hardware Error]:  Error 0, type: corrected
kernel: {1}[Hardware Error]:   section_type: PCIe error
kernel: {1}[Hardware Error]:   port_type: 0, PCIe end point
kernel: {1}[Hardware Error]:   version: 3.0
kernel: {1}[Hardware Error]:   command: 0x0546, status: 0x0010
kernel: {1}[Hardware Error]:   device_id: 0000:d8:00.0
kernel: {1}[Hardware Error]:   slot: 0
kernel: {1}[Hardware Error]:   secondary_bus: 0x00
kernel: {1}[Hardware Error]:   vendor_id: 0x8086, device_id: 0x1572
kernel: {1}[Hardware Error]:   class_code: 000002
kernel: {1}[Hardware Error]:  Error 1, type: corrected
kernel: {1}[Hardware Error]:   section_type: PCIe error
kernel: {1}[Hardware Error]:   port_type: 0, PCIe end point
kernel: {1}[Hardware Error]:   version: 3.0
kernel: {1}[Hardware Error]:   command: 0x0546, status: 0x0010
kernel: {1}[Hardware Error]:   device_id: 0000:d8:00.1
kernel: {1}[Hardware Error]:   slot: 0
kernel: {1}[Hardware Error]:   secondary_bus: 0x00
kernel: {1}[Hardware Error]:   vendor_id: 0x8086, device_id: 0x1572
kernel: {1}[Hardware Error]:   class_code: 000002

0 Kudos
3 Replies
Michael_L_Intel2
Moderator
94 Views

Hello jindotgea36,

 

Thank you for posting in Intel Ethernet Communities. 

 

For us to further check the issue, please provide the following details.

 

  1. Where did you see this error? Is it an OS log or your server system's hardware log?
  2. What is the brand and model of your system?
  3. How many PCIe cards are installed in the machine?
  4. Can you provide some pictures focusing on the markings of your X710-DA2 on both sides of the card?
  5. What are the troubleshooting steps that you tried so far?

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel® Customer Support

 

0 Kudos
Michael_L_Intel2
Moderator
79 Views

Hello jindotgea36,


I hope you are having a good day. We just want to make a follow up on the information requested below:


  1. Where did you see this error? Is it an OS log or your server system's hardware log?
  2. What is the brand and model of your system?
  3. How many PCIe cards are installed in the machine?
  4. Can you provide some pictures focusing on the markings of your X710-DA2 on both sides of the card?
  5. What are the troubleshooting steps that you tried so far?


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support


0 Kudos
Michael_L_Intel2
Moderator
65 Views

Hello jindotgea36,


I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 


If you need further assistance, please post a new question. 


Thank you.


Best regards,

Michael L.

Intel® Customer Support


0 Kudos