X710-DA2 for OCP and SFP+ AFBR-709DMZ-IN2

[Jde974]

Hi , 

My servers :  Dell C6420

I use X710-DA2 for OCP network card and SFP+ AFBR-709DMZ-IN2.

My OS is : PROMOX 8 

i get and error message  :

i40e 0000:17:00.0: Rx/Tx is disabled on this device because the module does not meet thermal requirements

i40e 0000:17:00.0: Refer to the intel(R) Ethernet Adapters and Devices User Guide for a list of support modules.

The matrix of supported device refer to SFP+ AFBR-709DMZ-IN2 as supported :

https://compatibleproducts.intel.com/ProductDetails?activeModule=Intel%C2%AE%20Ethernet&prdName=Intel%C2%AE%20Ethernet%20Server%20Adapter%20X710-DA2%20for%20OCP%20(Type%201/Type%202)

Can you help me please ?

Best regards.

[vij1]

Hello Jde974,

Greetings!

Thank you for posting intel community.

For this Erorr i40e 0000:17:00.0: Rx/Tx is disabled on this device because the module does not meet thermal requirements :

Check Thermal Requirements: Ensure that the thermal conditions within your server are within acceptable limits. High temperatures could trigger the disabling of the Rx/Tx functionality to prevent damage to the hardware. Check for any cooling issues or inadequate airflow within the server chassis.

Intel Intel® Ethernet SFP+ SR Optics E10GSFPSR 903239 AFBR-709DMZ-IN2 Dual Rate 1000BASE-SX 1GbE, 10GBASE-SR 10GbE Intel Validated - End of Life

Regards,

Vijay N.

[vij1]

Hello Jde974,

Thank you for posting Intel community,

We are currently awaiting your response regarding the case. If you have any queries or require further assistance, please feel free to respond on the community post. We are more than happy to assist you.

Regards,

Vijay N.

[vij1]

Hello Jde974,

Greetings!

We have not received a reply from you , and as such, we will be closing your case.

If you want to continue support, please reply to this email and we will reopen your case or create a new one so that we can continue to support you.

Regards,

Vijay N.