X710/XL710 Quad port 10g base-t NMV and drivers

[jsavlen]

X710 Quad port 10g base-t 

Can someone point me to a list or matrix of intel recommended NVMe update and driver version

based on operating system?

i.e. RHEL7, 8, 9

Thanks,

John 

[Mike_Intel]

Hello jsavlen,

Thank you for posting in Intel Ethernet Communities. 

For us to further check the issue, please provide the following details.

1. Are you using a PCIe X710 or onboard/embedded network card?
2. What is the brand and model of your board/system?
3. Are you having issues with your X710 network controller?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support

[jsavlen]

Hi Michael,

The card is an Intel X710 PCIe add-on card

Its installed in an Oracle X6-2 server w/two Intel Xeon Processor E5 V4 Series

I upgraded the NVM firmware to version 8.7.0 without issue.

I was able to upgrade i40e to 2.17.15 when the system was running Oracle Linux 7.9

i40e upgrade, running Oracle Linux 8.3 and 8.5, build failed error indicated missing or incompatible kernel-devel packages

Installed new kernel-devel packages. 

I tried i40e versions 2.17.15 to 2.20.12 with the same result

I hope this provides a clearer picture.

Thanks,

John 

[Mike_Intel]

Hello jsavlen,

I hope you're having a wonderful day. I am just sending a soft follow up on the information that we requested for us to further assist you. We will wait for your reply. 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support

[Mike_Intel]

Hello jsavlen,

Thank you for the quick reply. Let me gather more details for us to understand the issue better.

1. Can you send photos of the card on both sides for us to validate and check if the card is not an OEM unit?
2. Kindly provide the link of the NVM file that you use to update the firmware.
3. Kindly provide the link of the driver that you used.
4. Please share the screenshot of the issue.

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support

[Mike_Intel]

Hello jsavlen,

I hope you're having a wonderful day. I am just sending a soft follow up on the information that we requested for us to further assist you. We will wait for your reply. 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support

[Mike_Intel]

Hello jsavlen,

I am sending another follow up on the information that we requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question.  

Thank you and stay safe.

Best regards,

Michael L.

Intel® Customer Support

[jsavlen]

Hi Michael,

Apologies for the delay. 

Its a PCIe X710 Quad port base-T

The requested pics are attached

NMV update URL https://www.intel.com/content/www/us/en/download/18190/732157/non-volatile-memory-nvm-update-utility-for-intel-ethernet-network-adapter-700-series.html 

Driver URL https://www.intel.com/content/www/us/en/download/18026/709707/intel-network-adapter-driver-for-pcie-40-gigabit-ethernet-network-connections-under-linux.html 

System is Oracle X6-2 server w/two Intel Xeon Processor E5 V4 Series

Oracle Linux 8.3 and 8.5 make failed error indicates missing or incompatible kernel-devel packages

Thanks,

John