XL710 - BIOS/Initialization Error - The driver for the device detected a newer version of the NVM image than expected. Please install the most recent version of the network driver.

[idata]

Hi,

We have installed XL710 40GbE B1/Rev 02 NICs in one of the servers. We have upgraded the NIC drivers with latest available i40e driver version i.e. 1.4.25.

We are seeing BIOS error like this and observing the same for every reboot of the machine.

• The driver for the device detected a new version of the NVM Image than expected. Please install the most recent version of the network driver.

But actually we are using correct and latest version of driver that is 1.4.25 . This error is not observed in dmesg logs and happening in only at the time of boot time screeNs as part of driver and firmware initialization.

Can someone help us in resolving the issue? Attached dmesg logs from the server as an attachment.

We are using Cent OS 7.1 and it is happening on both HP as well as DELL servers.

===Snippet from dmesg===========

[ 3.431409] i40e 0000:03:00.0: fw 5.0.40043 api 1.5 nvm 5.02 0x80002285 0.0.0

[ 3.841578] i40e 0000:03:00.1: fw 5.0.40043 api 1.5 nvm 5.02 0x80002285 0.0.0

[ 7.258924] i40e 0000:81:00.0: fw 5.0.40043 api 1.5 nvm 5.02 0x80002285 0.0.0

[ 7.798504] i40e 0000:81:00.1: fw 5.0.40043 api 1.5 nvm 5.02 0x80002285 0.0.0

[ 8.205727] i40e 0000:82:00.0: fw 5.0.40043 api 1.5 nvm 5.02 0x80002285 0.0.0

[ 8.614473] i40e 0000:82:00.1: fw 5.0.40043 api 1.5 nvm 5.02 0x80002285 0.0.0

03:00.0 Ethernet controller [0200]: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ [8086:1583] (rev 02)

03:00.1 Ethernet controller [0200]: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ [8086:1583] (rev 02)

81:00.0 Ethernet controller [0200]: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ [8086:1583] (rev 02)

81:00.1 Ethernet controller [0200]: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ [8086:1583] (rev 02)

82:00.0 Ethernet controller [0200]: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ [8086:1583] (rev 01)

82:00.1 Ethernet controller [0200]: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ [8086:1583] (rev 01)

Thanks & Regards,

Suresh.

[st4]

Hi SridhaP,

Thank you for the post. We need to check on this.

rgds,

wb

[A_L_Intel]

Hi Suresh,

This message comes from the adapter option ROM, which is deliberately skipped during the NVM update process. You can update (or disable) the option ROM with the preboot webpack located here:

https://downloadcenter.intel.com/download/19186/Intel-Ethernet-Connections-Boot-Utility-Preboot-Images-and-EFI-Drivers Download Intel® Ethernet Connections Boot Utility, Preboot Images, and EFI Drivers

South