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igb 0000:07:00.0: The NVM Checksum Is Not Valid

RSrip
Beginner
5,255 Views

Hi,

I am receiving the follwoing error when I installed the NIC card on HP Server

igb 0000:07:00.0: The NVM Checksum Is Not Valid

Please provide troubleshooting steps.

Regards,

Rahul

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9 Replies
idata
Employee
3,313 Views

Hi Rahul,

 

 

Thank you for the post. Can you provide more information for us to better assist on this.

 

 

1) What is the exact model of your NIC?

 

 

2) What is the exact Linux version?

 

 

3) What is the exact Linux* driver version?

 

 

4) What is the firmware on your NIC? Have you tried re-flashing the firmware?

 

 

 

Thanks,

 

wb

 

 

 

 

 

 

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RSrip
Beginner
3,313 Views

Hi wb,

1) What is the exact model of NIC?

 

 

07:00.0 Ethernet controller: Intel Corporation I350 Gigabit Network Connection (rev 01)

Subsystem: Intel Corporation Ethernet Server Adapter I350-T4

 

2) What is the exact Linux version?

CentOS Linux release 7.3.1611 (Core)

Linux 3.10.0-514.2.2.el7.x86_64

 

3) What is the exact Linux* driver version?

modinfo igb

filename: /lib/modules/3.10.0-514.2.2.el7.x86_64/kernel/drivers/net/ethernet/intel/igb/igb.ko

version: 5.3.0-k

license: GPL

description: Intel(R) Gigabit Ethernet Network Driver

author: Intel Corporation, <<a href="mailto:e1000-devel@lists.sourceforge.net" target="_blank">e1000-devel@lists.sourceforge.net>

rhelversion: 7.3

srcversion: FAD286C6DDDCF6F7207E580

4) What is the firmware on your NIC? Have you tried re-flashing the firmware?

I could not find a way to gather this information. The interfaces are listed as "UNCLAIMED" in lshw and do not show a firmware version there. Ethtool doesn't work either as no interface device names are generated for this Card. Is there a way to gather this information?

For re-flashing the firmware, what is the recommended process for this action given that we are running CentOS 7.3? Is there a step-by-step guide?

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idata
Employee
3,313 Views

Hi Rahul,

 

 

Thank you for the information. I thought you were using the X710 series that is why I asked for the firmware version. Let me double check then update you.

 

 

rgds,

 

wb

 

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RSrip
Beginner
3,312 Views

Hi,

Thanks for your reply.

Can you please provide the process to re-flash the firmware

Regards,

Rahul

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idata
Employee
3,313 Views

Hi Rahul,

 

 

Thank you, that is something I need to check as we usually provides the driver. I will double check.

 

 

Rgds,

 

wb

 

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idata
Employee
3,313 Views

Hi Rahul,

 

 

Good day. We only have driver for download at our website, Can you double check with HP* the system vendor for the firmware of the onboard NIC which is integrated on their system.

 

 

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000006628.html?wapkw=oem+network

 

 

Thanks,

 

wb

 

 

 

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RSrip
Beginner
3,312 Views

Hi wb,

Sure, let me check with the HP system vendor regarding the firmware and get back to you.

Regards,

Rahul

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idata
Employee
3,312 Views

Hi Rahul,

 

 

Thanks, please feel free to update me.

 

 

rgds,

 

wb

 

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idata
Employee
3,312 Views

Hi Rahul,

 

 

Good day. Please feel free to update me.

 

 

Rgds,

 

wb

 

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