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FPGA board bring up issue

NJie
Beginner
‎07-16-2024 06:30 PM
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We got the following product. 

Agilex 7 FPGA I-Series Development Kit (2x R-Tile and 1x F-Tile)

 

We are having trouble to have Quartus recognize the FPGA on board. It shows "unrecognized device". We download the latest quartus and device. USB port recognized the device. But yet, device will not be recognized. Any suggestions would be greatly appreciated.  

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NurAiman_M_Intel
Employee
‎07-22-2024 02:50 AM
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Hi,


  1. What is the Quartus version?
  2. Please provide the screenshot of the error.
  3. Have you try to connect the dev kit with another PC?
  4. How many dev kit are there?


Regards,

Aiman


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NurAiman_M_Intel
Employee
‎07-26-2024 01:43 AM
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Hi,


Do you have any further update for this case?


Regards,

Aiman


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NurAiman_M_Intel
Employee
‎08-01-2024 08:18 PM
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We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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