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Hello vuqar,
Thank you for posting on the Intel® communities.
We would like to inform you that we have a forum for these specific issues and products, so we are moving it to the "FPGA, SoC, And CPLD Boards And Kits" forum so you can get better support for this matter.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello,
Can you explain in details what is not working? we can help you to debug.
regards,
Farabi
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postfix "n" indicates lead-free (RoHS regulation compliant) package and doesn't involve functional differences. Correct selection of leaded/lead-free solder paste for reflow soldering is required with respective devices.
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Hi,
No, it does not have functional different. So, both of the device does not work? Have you try other good working FPGA using the same board? What is the quartus version? Where did you purchase the device? Any error message shown?
Regards,
Aiman
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Hello,
many unclear points
1. What is your board (Development kit, custom board, other commercial product)?
2. Did it ever work? If yes, under which conditions did the board fail?
3. Where did you purchase the Stratix II FPGA, authorized Intel distributor or other source?
4. How was the rework carried out?
In case you are talking about a FPGA module rather than a discrete FPGA componenet, please clarify.
Regards,
Frank
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Hi,
Please provide all of the information above so we can provide further investigation.
Regards,
Aiman
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Hi,
Sorry to tell you, if the FPGA was NOT purchase through Intel authorize distributor, we do not guarantee the functionality. We also unable to provide further support to this case.
Additionally, you might need to check the board, it can be the board is broken hence the FPGA is not working on it.
Regards,
Aiman
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We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you

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