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why PAC N3000 8x10G port5/port6 always Up ?

fzhan51
New Contributor I
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ping test all passed except port5/port6;port5/port6 shows "up" even QSFPs plugged out.

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JonWay_C_Intel
Employee
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Could you confirm the status by running below command?

cat /sys/class/fpga/intel-fpga-dev.0/intel-fpga-fme.0/spi-altera.0.auto/spi_master/spi0/spi0.0/pkvl/status

 

Does this recover over a power cycle?

Do you know how to replicate this issue?

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fzhan51
New Contributor I
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fzhan51
New Contributor I
1,082 Views

rsu bmcimg 06:00.0
2020-08-16 21:46:39,075 - [[pci-address(0000:06:00.0),pci_id(0x8086,0x0b30)]] performing RSU operation
2020-08-16 21:46:39,076 - [[pci-address(0000:06:02.2),pci_id(0x8086,0x2f06)]] removing device from PCIE bus
2020-08-16 21:46:41,803 - waiting 10 seconds for boot
2020-08-16 21:46:51,813 - rescanning PCIE bus: /sys/devices/pci0000:00/pci_bus/0000:00
2020-08-16 21:46:57,814 - RSU operation complete

---"power cycle" won't work

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JonWay_C_Intel
Employee
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So, correct me if im wrong here...

rsu bmcimg --> wont recover?

power cycle --> wont recover?

Always on the same ports i.e. 0,5,6 always UP? even after rsu bmcimg or power cycle?

Can you check on another card on the same machine? How many cards are showing this problem?

 

 

 

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fzhan51
New Contributor I
1,061 Views

yes, not recovered. yet now I got one card in my hand. it seems that c827 firmware works wrong ? any method to update it ?

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JonWay_C_Intel
Employee
1,057 Views

Hi, I think these are different case.

The first card, if the problem follows the card. it might be the card problem. Could you provide the card S/N?

The 2nd card, there is no upgrade to the retimer needed. What is the message that you see on the fpgainfo phy? Is the problem consistent on every power up?  

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fzhan51
New Contributor I
1,048 Views

The first card:the card S/N(644c36110378)

The 2nd card:currently no more card

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