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Assassin's creed mirage out of inventory

Hitman_gamer
Beginner
2,894 Views

Hello, I received intel master key to redeem the game bundle on 1st July , I registered for master key some 20 days earlier and when I received my key day before yesterday, It said assassin creed is out of inventory permanently, I mean , it's not at all fair as I got the master key late and it said that the offer is till 15th of July.

kindly look into the matter and provide us with the game or at least other genre assassin creed games instead of mirage

I look forward to your reply

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6 Replies
ArchieD_Intel
Moderator
2,826 Views

Hi Hitman_gamer,

 

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

 

  • Are you using the correct URL for your Intel® Game Bundle or Intel® Software Bundle?
  • Are you using a supported website browser?
  • Is the Master Key entered correctly?
  • Can you please provide a photo of the issue?


If you have any questions, please let us know. Thank you.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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Hitman_gamer
Beginner
2,803 Views

hello, thanks for replying pls note that I have entered the master key code correctly and using a supported browser to redeem the screenshot is the proof pls look into the problem and give me the game as soon as possible..

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ArchieD_Intel
Moderator
2,802 Views

Hi Hitman_gamer,

 

Thank you for your response. I will be checking this and will update you as soon as possible. Thank you for your patience and understanding. May you have a great day ahead.


Best regards,

 

Archie D.

Intel Customer Support Technician


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Hitman_gamer
Beginner
2,798 Views

thank you so much for the early reply

 

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Hitman_gamer
Beginner
2,683 Views

greetings!! any development regarding the out of inventory query??

 

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ArchieD_Intel
Moderator
2,538 Views

Hi Hitman_gamer,

 

I want to let you know that the issue you're facing is beyond my expertise. I recommend reaching out to the Software Advantage Program team for assistance at https://softwareoffer.intel.com/Support. Additionally, you can visit https://www.intel.com/content/www/us/en/support/articles/000019053/programs/intel-software-starter-pack.html for more information.


Since this is the case, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

 

Archie D.

Intel Customer Support Technician


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