Cant change res

[chr1sss9]

What do i do when i cant change my res, it just says i have go to system settings

[Jean_Intel]

Hello chr1sss9,

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

We would like to further investigate this matter internally; however, we would like to gather more information about your system, please create a system report using the Intel System Support Utility (Intel SSU) 

• Download the Intel SSU
• Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
• Click on the menu where it says: "Summary" to change it to "Detailed View."
• To save your scan: click "Next"; then "Save."

Best regards,

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello chr1sss9,

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello chr1sss9,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.

[chr1sss9]

Hello Jean

It didnt work, it just says the same thing, so i cant change the resolution