Driver not found

[christen]

I was trying to update my driver to a higher version, but it does not work. It says "No driver was found that can be installed on the current device. Installer exit code: 8." When I was looking at my system information, It says on the display that the application is not available. I have attached my system file. Please help me fix it, thank you!

[Earl_Intel]

Hi christen,

Thank you for posting in the communities!

To better assist you in providing the most appropriate resolution, kindly provide the following details listed below:

• What driver version are you trying to update to?
• What is the make and model of your laptop?
• Where are you trying to download the graphics driver version? is it on OEM website or Intel website?

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi christen,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi christen,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician