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FPS Drops

Khdoudzz
Beginner
1,316 Views
Hello i need help i bought new 12700k and board and i have a aircooler and not a watercooler and im facing a problem my fps on streaming goes to 80-70 and i have rtx 2070 asus rog strix and i make all the motherboard updates and last bios was on the msi center but from the website there is a new bios update that is not official yet so please help me to fix the problem
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Steven_Intel
Moderator
1,266 Views

Hello Khdoudzz,


Thank you for posting on the Intel® communities.


In order to better assist you, please provide the following information:


  • Was there any change in your system before the issue started to happen? Any hardware upgrade or software/OS updates?
  • Are you using your Intel® Core™ i7-12700K processor or the dedicated graphics card (RTX 2070) for streaming?
  • In Windows, look for the Intel® Graphics Command Center > Go to Support > Click on System Diagnostic > Click on Generate report > Save the report as a .txt file and attach it to your reply.


As well, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  


Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
1,233 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
1,212 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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