Farming Simulator 25 with directx 12 and shader 6.0

[Mamabear03]

hi I'm Anna

i downloaded the game off of steam and my computer graphics is intel and so i updated the graphics card that includes DirectX but is also wants the shader model 6.0 so i don't know where to update it all for my game to fully load up. i have a windows 10 pro. i tried updating the graphics card through intel website but when i try to play my game i keep getting an error message.  

please help me with this problem 

thanks 

I appreciate it 

[RandyT_Intel]

Hi Mamabear03,

Thank you for reaching out to our community. Let’s work together to resolve the issue you’re experiencing. To provide the best assistance and recommendations, could you please share some information about your system?

• Could you provide an SSU report so I can get an overview of your system specifications and configurations?
• Can you share any screenshots or recordings of the error message you mentioned, and post them here so I can take a look?
• Besides updating the driver, what other troubleshooting steps have you performed?
• How did you perform the update? Did you do a clean installation before updating the drivers?

Once I have this information, I’ll be able to proceed with checking the steps to address the issue you’re encountering. Looking forward to your response!

Best,

Randy T.

Intel Customer Support Technician

[RandyT_Intel]

Hi Mamabear03,

I wanted to check in to see if you've had a chance to review the questions I provided. Please let me know if you still need assistance from us so I can determine the best next steps.

Best,

Randy T.

Intel Customer Support Technician

[RandyT_Intel]

Hi Mamabear03,

Since I haven't received any response from you, I will proceed with closing this case. Please feel free to submit a new ticket if needed, as this case will no longer be monitored.

Best,

Randy T.

Intel Customer Support Technician