Games not working properly on iris xe

[Chaze]

Ok, so I’ve already made a battlefield 6 forum, for your reference you can check this link: 

https://community.intel.com/t5/Gaming-on-Intel-Processors-with/Battlefield-6-Graphical-artifacts/td-p/1712080?emcs_t=S2h8ZW1haWx8YWNjZXB0X2FzX3NvbHV0aW9uX3JlbWluZGVyfE1GMDM1WTdJUFdRVjY0fDE3MTIxNzF8T1RIRVJTfGhL

so the moderator advised me to open a different forum for the other games people were having issues with.

My specs:

i71255u

16gb ddr4 3200mhz

(single channel)

512Gb Nvme SSD

So to start off I’ll list the games that are having issues with Intel Iris Xe drivers:

Spiderman 2

The last of us part 1 remastered

The last of us part 2 remastered

Now all of these games might have minimum system requirements higher than my current requirements but the older ryzen integrated gpus like the ryzen 3 and ryzen 5 4600g can run these games without any graphical artifacting.

ill post all the links of the games that work on ryzen igpus and not on iris xe:

Spiderman 2:

Iris xe: https://youtu.be/KBNm7u683UA?si=AFRCoOrmbYpCgQi7

Ryzen igpus(older tank probably weaker or equals my cpu): https://youtu.be/kVUrOlng-ZQ?si=7hxRY1JDklWkWX3Y

the last of us part 1 remastered: (Couldn’t find a video for the graphical artifacting but I’m pretty sure if part 2 remastered has graphical artifacts this one will too.)

The last of us part 2 remastered:

Iris xe: https://youtu.be/7zEX99zWl1M?si=ZgKNhAW4TiObZJIr

Ryzen igpus(the Ryzen 5 4600g is able to run the game at 30 fls without graphical artifacting) https://youtu.be/DUxiG0K9CIc?si=PRftr7s3Jap9VwWl

so please fix your drivers intel.

[JedG_Intel]

Hello Chaze,

Thank you for posting on Intel Community Forum.

Upon review, I can see that the previous thread focused on Marvel's Spider-man 2. To ensure that I'll be able to address this properly, we'll focus on the issue that you are having with Battlefield.

We want to assure you that we have thoroughly investigated these concerns. After checking, this particular title is designed and optimized to run best on systems equipped with discrete graphics cards. While integrated graphics can support a wide range of games, certain high-performance titles may not deliver the same level of visual fidelity or stability without dedicated GPU hardware.

We completely understand your perspective and the expectations you have for your system. Please know that our resolution is based on careful analysis, extensive testing, and a commitment to providing accurate and transparent support. Our goal is always to help you get the best possible experience from your hardware.

For more information, you may refer to Battlefield™ 6.

Having said this, I will now close this inquiry. If you have further questions or concerns, please submit a new question as this thread will no longer be monitored.

Best regards

Jed G.

Intel Customer Support Technician

[EMcNa]

I have been having trouble with Fortnite.  Specifically with the graphics driver update for the Intell Iris XE Graphics driver. 

I have ran the Intel Driver and Support Assitant.  I was able to upload the driver and the software allowed me to select "Clean Install"  the following: 

Intel® Arc™ & Iris® Xe Graphics - Windows*

Installation successful

2025-08-26 11:26 AM

Description:
This download installs Intel® Graphics Driver 32.0.101.7026 (WHQL Certified) for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.

Version:
32.0.101.7026Release date:
August 22, 2025Size:
963.23 MB

However.  The assistant still shows that my computer is running on the old driver:

Intel® Iris® Xe Graphics

• Driver Details

  Up to date
• ProviderIntel Corporation
• Version31.0.101.4502
• Date2023-08-07

The games and other software are providing warnings that I'm using the old driver and need to update.  They link to Intell Assistant website. I'm just going in circles here.  I'm not sure how to get a clean installation and know that my computer is truely using the newest driver.   I value any assistance!