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Intel Arc not detecting my graphics card while playing Minecraft

Aydnq
Beginner
712 Views

I tried every method but it doesn't work. It constantly detects my UHD display card. I also adjusted the Windows settings but it doesn't work. What should I do? Can you help me?

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4 Replies
DhannielM_Intel
Moderator
607 Views

Hello Aydnq,


Thank you for posting in the community. To fully understand your situation, I need a bit more information. Could you please answer the following questions:


  1. Are you using a laptop or a desktop?
  2. What is the model of your GPU?
  3. What is your current graphics driver version?
  4. Are you experiencing performance issues when playing Minecraft?
  5. Have you tried performing a clean installation of the graphics driver?
  6. Have you tested different graphics driver versions?


Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
573 Views

Hello Aydnq,


I hope you're doing well. I wanted to follow up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can proceed with resolving this matter.


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
533 Views

Hello Aydnq,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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AdmiralSquatbar
Beginner
503 Views

I haven't ran into this w/ minecraft but hope you got it fixed now. 

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