Gaming on Intel® Processors with Intel® Graphics
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Locked out of account

PleaseAddChatSupport
697 Views

I have another account with the current Intel Gaming Access promotional offers available. But upon logging into my account once I was locked out. This isn't normal as it was my second login attempt; not my 5th and definitely not 10th

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Alberto_R_Intel
Employee
650 Views

PleaseAddChatSupport, Thank you for posting in the Intel® Communities Support.


In reference to this scenario, it is important to mention that there are no reports from other users reffering to this specific kind of problem. Still, we will do further research on this matter, as soon as I get any updates, I will post all the details on this thread.


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
631 Views

Hello PleaseAddChatSupport, I just received an update on this matter.

 

Please use the link below in order to submit the form and request further assistance related to your gaming account:

https://softwareoffer.intel.com/Support

 

Regards,

Albert R.

 

Intel Customer Support Technician

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