PERMANENTLY OUT OF INVENTORY!!!

[Roshan_K_J]

When i try to claim Assassin's Cree, it shows 'Permanently out of inventory'.

How is that fair???... I subscribed and waited and you are saying you don't have it????

Either you give me the game or give me another equally qualified game... And don't tell me to choose from the other 4 games, because i have one of them and not interested in the others...

If you are going to give use options to coose from, you have to keep your word and give us what was promised...

Give me the game... That's only fair.

[Mike_Intel]

Hello Roshan_K_J,

Thank you for posting in Intel community Forum.

Thank you for contacting us with your concerns. We apologize for the inconvenience and hope your issue is resolved soon. Please click on the “Support” link at the upper right of this page: https://softwareoffer.intel.com/support. Fill in your information and it will create a ticket. Our team handling those items will reach out to you within 3-5 business days

If you have questions, please let us know. Thank you.

Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Roshan_K_J]

They told me it's Permanently out of stock, so select another another one...

Then why give the option replace it or remove it... I already have warhammer and Remenant....

This is not at all fair my friend...

[Mike_Intel]

Hello Roshan_K_J,

Thank you for the update.

I understand, however it is best to share your thoughts them since you are already talking to them using that support site.

They are the best team who can further help you with this inquiry. This thread is limited to technical support for processors so kindly continue talking to them for them to further assist you.

If you have questions, please let us know. Thank you.

Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Roshan_K_J]

This is what they said:

"The promo is offered while supplies last.

There are no replacements. What you see, is what is offered."

This message felt a little rude to me...

[Mike_Intel]

Hello Roshan_K_J,

I am really sorry to hear that. However, please also understand that this issue is outside of my support.

We have a different team who can address your inquiry, please continue to talk to them on how you can resolve this issue since you already have a ticket with them.

If you have questions, please let us know. Thank you.

Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Roshan_K_J]

Tthey closed the ticket after saying that... I don't think you guys resolve any issues at all...

[Mike_Intel]

Hello Roshan_K_J,

As I have explained before. this is outside of my support scope.

You can try to create a new case with them and indicate your old case as a reference.

They are the best team who can further assist you on this one.

Since I already guided you to the team who supports your issue, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Thank you.

Best regards,

Michael L.

Intel Customer Support Technician