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Problem with Minecraft Java Versions 1.21.5, 1.21.6, and 1.21.7

Regua195
Beginner
3,279 Views

Estou com problemas ao jogar Minecraft Java nas versões 1.21.5, 1.21.6 e 1.21.7. Após cerca de 1 minuto de jogo, começa a ver falhas gráficas, como pixels quebrados ou ausentes na tela. Após mais 2 a 3 minutos, os itens começam a desaparecer (ficam invisíveis), a interface fica parcial ou completamente inutilizável e os núcleos do jogo ficam distorcidos — ficando pretas, brancas, amarelas, laranja, rosa ou roxas.

Sou solicitado a sair do jogo e reiniciá-lo para continuar jogando, mas o problema sempre retorna logo depois.


Informações adicionais:
O Java está atualizado para a versão mais recente.

O Windows está totalmente atualizado.

Os drivers gráficos integrados da Intel (i3 de 10ª geração) são atualizados para a versão mais recente disponível.

O problema acontece tanto no modo singleplayer quanto no multiplayer.

Curiosamente, quando a versão 1.21.7 ainda estava na fase de snapshot/testes, consegui jogar no modo singleplayer sem problemas gráficos.

Anexo capturas de tela das configurações do meu sistema abaixo e também encontrei outros jogadores relatando exatamente o mesmo problema.

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JedG_Intel
Moderator
3,210 Views

Hello Regua195,

 

Thank you for posting on Intel Community Forum.

 

Informamos que só posso apoiá-lo em inglês. Usei uma ferramenta de tradução da web para traduzir essa resposta, portanto, pode haver alguma tradução imprecisa.

 

For me to assist you properly, please share the information below.

 

1. Is the issue isolated to Minecraft Java on versions 1.21.5, 1.21.6, and 1.21.7?

2. Are you using any mods, shaders, or resource packs?

3. Was this working properly before?

4. Do the glitches occur consistently or only under certain conditions?

5. Kindly share the download link for the game.

 

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

I look forward to your response.

 

Best regards

Jed G.

Intel Customer Support Technician

 

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Regua195
Beginner
3,189 Views

I apologize for what happened, my mistake was to have translated

1. Is the issue isolated to Minecraft Java versions 1.21.5, 1.21.6, and 1.21.7?

Yes and isolated in these versions

2. Are you using mods, shaders or resource packs?
No, only vanilla minecraft

3. Was this working correctly before?
before the mentioned versions

4. Do failures occur consistently or only under certain conditions?
Failures occur consistently

5. Please share the game download link.
https://www.minecraft.net/pt-br/download

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JedG_Intel
Moderator
3,050 Views

Hello Regua195,

 

Thank you for sharing all this information.

 

Kindly generate the System Support Utility report and share the file. It would also help if you can provide the exact game settings being utilized for replication purposes.

 

I look forward to your response.

 

Best regards

Jed G.

Intel Customer Support Technician


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Regua195
Beginner
2,928 Views

below is attached what you requested

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JedG_Intel
Moderator
2,704 Views

Hello Regua195,

 

I appreciate your cooperation. I'll be investigating this ,atter and I'll get back to you as soon as possible.

 

Best regards

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
2,542 Views

Hello Regua195,

 

I'm writing to give you an update after our investigation.

 

We’ve attempted to replicate the issue using one of our systems equipped with Intel® Xe Graphics and the latest graphics driver version 32.0.101.6913 WHQL Certified. During our testing, we confirmed that this issue does not occur on our end, even when running the latest Minecraft: Java and Bedrock Standard Edition (Version 1.21.7).

 

As mentioned in article Graphics Driver Support Update for 10th Generation and Older Intel Processor Graphics, graphics issues on iGPUs from 10th generation or older will not be fixed, unless it a critical fix or a security vulnerability.

 

Additionally, we want to be transparent in letting you know that we conducted our testing on an 11th-generation system, as a 10th-generation platform was not available at the time.

 

In the meantime, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards

Jed G.

Intel Customer Support Technician


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