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Problemas con minecraft 1.0 -1.7 por graficos intel

ZahidSSJ
Beginner
1,682 Views

Saludos

Tengo un problema con minecraft 1.0 a la 1.7.2

La cosa es que el juego se bugea y no funciona de manera adecuada, son problemas como que el inventario  tienes los cuadros negros, entonces vi que el problema eran los graficos intel, busque a mas gente con el problema e instale unos graficos que funcionaron pero ahora el resto de juegos y programas fallaban, asi que reinstale los graficos que tenia desde un inicio y se soluciono pero minecraft sigue bugeado.¿Existe una manera de solucionarlo?

PD: En minecraft 1.7 al agarrar bloques se tapa toda la pantalla como en una de las fotosBug minecraft.pngBug minecraft.png

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1 Solution
Jean_Intel
Employee
1,560 Views

Hello ZahidSSJ,

 

We appreciate your patience. After looking at the information, since the issue is not present in the latest game version, this means that our drivers are working as expected. It is important to mention that we don't support older game versions, and the best course of action is to report this issue to the game developer.

 

Best regards,

Jean O.

Intel Customer Support Technician


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7 Replies
Jean_Intel
Employee
1,654 Views

Hello ZahidSSJ,

 

Thank you for posting in the Intel Communities. We understand that you are having issues when playing Minecraft, and we would be more than glad to help you.

 

It is important to mention that our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool; hence, the translation may not be completely accurate.


To better support your issue, please provide me with the following:

  • When did the issue start?
  • What game distribution service do you use to install the game? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect).
  • Is the issue present in the latest game version? It is important to mention that our latest drivers implement fixes for the latest game versions.
  • What drivers have you tried that partially solve the issue?
  • We want to gather more information about your system to confirm if the unit is up to date and other details. Provide us with a report using the Intel System Support Utility (Intel SSU).
    • Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan, click "Next" and then "Save."

 

Best regards,

Jean O.

Intel Customer Support Technician


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ZahidSSJ
Beginner
1,649 Views

Hola, gracias por responder.

-El problema empezo aproximadamente unos 3 meses si no mal recuerdo.

-Es de Microsoft Mojang.

-No, son versiones antiguas y sabiendo que el problema se da de la 1.0 a la 1.7, es del 18 de noviembre de 2011(1.0) hasta el 26 de junio de 2014 (1.7) son las fechas en las que abarcan las versiones con las que me da el problema.

-Igfx_win_100.9955 es el nombre del archivo que me instala el controlador que resolvio lo de minecraft pero afecto el resto de aplicaciones.

El informe lo deje en forma de archivo.

Gracias.

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Jean_Intel
Employee
1,637 Views

Hello ZahidSSJ,

 

We would like to recommend you install the latest game version, 1.20, to check if the graphical issues remain. We understand that you would like to use the old version, but we want to confirm if the issue remains on the latest game version.

 

Best regards,

Jean O.

Intel Customer Support Technician


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ZahidSSJ
Beginner
1,635 Views

Hola, gracias por responder.

No, con las versiones 1.8 en adelante no se da el problema

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Jean_Intel
Employee
1,562 Views

Hello ZahidSSJ,

 

Allow us some time to look into this problem, and we will get back to you once we have further details.

 

Best regards,

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
1,561 Views

Hello ZahidSSJ,

 

We appreciate your patience. After looking at the information, since the issue is not present in the latest game version, this means that our drivers are working as expected. It is important to mention that we don't support older game versions, and the best course of action is to report this issue to the game developer.

 

Best regards,

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
1,484 Views

Hello ZahidSSJ

 

Since you have marked the thread as solved and the best course of action is to contact the game developer, we will now close the thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards,

Jean O.

Intel Customer Support Technician

 

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