The Division 2，DirectX12

[MrLong]

When playing Tom Clancy's The Division 2 game and selecting DirectX12 mode, you cannot enter the game

[Caguicla_Intel]

Hi MrLong,

Thank you for posting in Intel Communities.

To assist with your inquiry, kindly provide the following information:

1. CPU Model

2. Graphics Card Model

3. Graphics Driver Version

4. Motherboard/Laptop Model

Best regards,

Caguicla C.

Intel® Customer Support Technician

[Caguicla_Intel]

Hi MrLong,

Good day!

I'm following up to see if you have reviewed our prior correspondence. If you have, kindly acknowledge receipt and provide the information we request so we can review your query.

Best regards,

Caguicla C.

Intel® Customer Support Technician

[Caguicla_Intel]

Hi MrLong,

As we have not heard from you for the past few days, we will go ahead and close this thread. If you need help in the future, please submit a new question as this thread will no longer be monitored.

Best regards,

Caguicla C.

Intel® Customer Support Technician