intel nuc x15 arc not booting

[helpmepls]

hello,

I just bought my Intel nuc x15 arc laptop few days ago and after playing some League of legends (approximately 1 hour ) the game fps suddenly gone by 140 to 25 and stayed like that for 30 minutes and suddenly my computer crashed,when i wanted to reboot it,i had an orange led on power button (not blinking) ,i tried to remove the battery/ram/ssd but not working...

[Mike_Intel]

Hello helpmepls,

Thank you for posting in Intel community Forum.

We have a troubleshooting guide for no boot issue that you can follow specially the step number 4 which is BIOS recovery.

Here is the link:

https://www.intel.com/content/www/us/en/support/articles/000058638/intel-nuc.html

If you are still having the same issue, you may need to contact your local Warranty support for further assistance.

https://www.intel.com/content/www/us/en/support/contact-intel.html#support-intel-products_98414:196845

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello helpmepls,

I hope this message finds you well.

Were you able to check the previous post?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello helpmepls,

I am sending another follow up to check if you tried the recommendations. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Best regards,

Michael L.

Intel Customer Support Technician