which driver

[mickey52]

got no replies to my first question(game wont run) so i will ask on the sownload page it has so many different ones to choose from, so do i download the most recent one? (date wise), read other question about more info. I just paid for Diablo 2 and cant play. please someone help me

[AlHill]

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[mickey52]

think if you look at what i sent the report is there. can you understand this report? as you can tell im a noob here. plz let me know if you learned from it, took me 3 times to get the report posted

[mickey52]

Please enter a value for this field .here is report

Drag and drop here or browse files to attach

Maximum size: 71 MB • Maximum attachments allowed: 10

intel report.txt

107 KB

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

Drag and drop here or browse files to attach

Maximum size: 71 MB • Maximum attachments allowed: 10

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

Drag and drop here or browse files to attach

[mickey52]

to alhill here is report

[mickey52]

alhill here is report

[Andres_Intel]

Hello mickey52,

Thank you for posting on the Intel communities. I am sorry to hear that you are having game-crashing issues with your Intel® UHD Graphics 600, I will be happy to help you.  

To have a better understanding of the situation, please answer the following questions: 

• I see you are using our latest Intel® generic graphics driver. Update graphics driver to version 27.20.100.8681 downloading it on ASUS Support.
• Update BIOS to version 319 on ASUS Support. For installation steps, you can contact them.

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello mickey52,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

[Andres_Intel]

Hello mickey52,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician