Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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İNTEL HD GRAPHİCHS

Demır
Beginner
400 Views
i get this error i have no screen on my laptop monitor my driver and windows are up to date
Device PCI\VEN_8086&DEV_591B&SUBSYS_11AD1462&REV_04\3&11583659&0&10 had a problem starting.

Driver Name: oem86.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfx
Lower Filters:
Upper Filters:
Problem: 0x15
Problem Status: 0x0
0 Kudos
3 Replies
AlHill
Super User
391 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

Demır
Beginner
368 Views

sorunum hala devam ediyor laptop ekranımda görüntü yok hdmi ile televizyona bağlanıyorum

n_scott_pearson
Super User Retired Employee
350 Views

According to the report, you have the correct version of the Intel driver installed. You have, however, installed a version of the NVIDIA driver that is beyond what MSI says you should be using. Download the 382.05 package (using link: https://download.msi.com/nb_drivers/vga/VGA_vga_Win10_x64_HDA(382.05)-1021493-01_22.21.13.8205_0x85d...) that MSI recommends and install it.

Hope this helps,

...S

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