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когда я захожу в программу обновлений драйверов Intel я нажимаю поиск драйверов он мне нашёл и там написано что установлена версия,9.17.10.4459 а нужна 10.1.1.14, я обновляю драйвер Intel он меня просит загрузить его я загружаю,потом он просит установить я устанавливаю, потом он просит отключить все программы,я отключаю которые только вижу,потом просить перезагрузить компьютер и предлагает перезагрузить сейчас или потом я нажимаю сейчас,и у меня просто перезагружается компьютер"как обычно"я захожу в программу обновлений драйверов Intel и там у меня установлена версия 9.17.10.4459 а нужна 10.1.1.14, тоесть изменений нету хотя я обновил все как было по инструкции,я из-за этого не могу его обновить,скажите пожалуйста в чём проблема !
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Hello Reyzer,
After translating your message I understand you are trying to update one of the computer drivers.
Let me apologize for any inconvenience this issue may be causing to you.
In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
What is the issue you are having in the computer that is making you update drivers?
To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.
Regards,
Fred D.
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я извиняюсь,что спрашиваю такой вопрос,но не могли бы вы сказать где я могу взять эту информацию конфигурации?
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Hello Reyzer,
This is the direct link to the utility https://downloadmirror.intel.com/25293/eng/SSU.exe https://downloadmirror.intel.com/25293/eng/SSU.exe
The following link will show you how to generate the .txt file https://www.intel.ru/content/www/ru/ru/support/software/software-applications/000008563.html https://www.intel.ru/content/www/ru/ru/support/software/software-applications/000008563.html
What is the issue you are having in the computer that is making you update drivers?
Regards,
Fred D.
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The problem is that when I go to TLauncher Minecraft he gives me an error driver incompatibility I learned from TLauncher developers and they told me to update the Intel drivers, I went into the Intel update program and when installing there is a problem that I mentioned earlier!
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I don`t have the "Use advanced editor" in the upper right corner, could you give me a screen shot of where this option is, or give me a full instruction on how to do it.
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Sorry, I am not able to help. One of the Intel Support staff may have a solution.
Doc
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Hello Reyzer,
Do not copy and paste the whole report on the forum thread.
Please let me know the model number of the processor and also the operating system you have installed in the computer.
Regards,
Fred D.
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But can I give you a screenshot of the computer data screen?
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Hello Reyzer,
Yes, you can attach a screenshot of the computer data screen if you prefer. You can attach a screenshot by clicking on the Insert Image button while you are creating a reply. I attached a screenshot showing the exact setting I am referring to.
Regards,
Fred D.
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Hello Reyzer,
I sent to you a private message. Please check your inbox.
Regards,
Fred D.
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