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установка драйверов , и не запускается видеокарта

Artembogdanik
Beginner
1,146 Views

После установки драйверов для Intel UHD Graphics 630 , установил драйвера перезагрузил в диспетчере устройств пишет что видеокарта не запущена ( встроенная ) что делать что-бы ее запустить , ибо начал и комп лагать немного . Вот ошибка запуска видеокарты 

Возникла проблема с запуском устройства PCI\VEN_8086&DEV_3E91&SUBSYS_86941043&REV_00\3&11583659&0&10.

Имя драйвера: oem25.inf
GUID класса: {4d36e968-e325-11ce-bfc1-08002be10318}
Служба: igfx
Нижние фильтры:
Верхние фильтры:
Проблема: 0x15
Состояние проблемы: 0x0

0 Kudos
1 Solution
AndrewG_Intel
Moderator
1,102 Views

Hello Artembogdanik

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.


Best regards,

Andrew G.

Intel Customer Support Technician


View solution in original post

5 Replies
AndrewG_Intel
Moderator
1,129 Views

Hello @Artembogdanik

Thank you for posting on the Intel® communities.

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool.


In order to check this further, could you please provide more details?


1- Please elaborate more regarding the steps that you are following to install the graphics driver? Are you using the .exe installer or Intel® Driver & Support Assistant (Intel® DSA)?

2- Is this a new system? Did this configuration work fine before? If it worked fine before, was there any hardware or software change (Windows* or driver updates)?

3- Please provide a screenshot from Windows® Device Manager showing the error for the Intel® Graphics card.

4- Please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to gather more details about your system.

  • Download the Intel® SSU and save the application on your computer
  • Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  • To save your scan, click Next and click Save.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
1,103 Views

Hello Artembogdanik

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.


Best regards,

Andrew G.

Intel Customer Support Technician


View solution in original post

Artembogdanik
Beginner
1,090 Views
Олег950
Beginner
785 Views

не подскажешь как решил проблему,а то задолбало уже?

AndrewG_Intel
Moderator
1,076 Views

Hello Artembogdanik

Thank you for your response.


We understand that the issue has solved itself. We are glad to know that.

In this case, we will proceed to close this inquiry now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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