10500 UHD630

[zont]

问题1 。31.0.101.2121 到 31.0.101.2140 的驱动。桌面最小化，显示器休眠后。音箱发出持续设备连接声音。如果有游戏未最小化。不会发声音。1631旧驱动没这个问题。

问题2。主板驱动未开放RC6节能开关。核显经常只跑在350MHZ低频率。导致性能受限缩水。能否驱动增加设置。或者给个小工具开关。？

[JedG_Intel]

Hello zont,

Thank you for posting on Intel Community Forum.

请注意，我只能用英语支持你。我用网络翻译工具翻译了这条回复，因此可能存在一些不准确的翻译。

Please share the information below for me to address the issue effectively.

1. Are you using integrated graphics only or do you have a discrete GPU as well?

2. What monitor connection type (HDMI, DisplayPort, USB-C)?

3. Does this happen every time the desktop minimizes/monitor hibernates?

4. Are there any specific games where this doesn't occur?

Additionally, to have a better understanding of your system configuration and components please generate a complete copy of the System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello zont,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello zont,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician