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2560 1080 Resolution not working

DKotw1
Beginner
‎03-21-2020 10:31 AM
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I'm using a Dell 3147 laptop with Intel Pentium N3530 CPU and an LG 25UM58 Ultrawide monitor connected by an HDMI cable

 

Just updating the graphics drivers, max resolution available is 1920 X 1080

I tried custom resolution utility, Intel HD graphics control Panel, Intel Graphics command center to install a custom resolution but nothing worked

 

Kindly help

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n_scott_pearson
Super User
‎03-22-2020 07:21 PM
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You should make sure your BIOS and Graphics drivers are both up to date. Latest BIOS is available is A12 (here: https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-11-3147-laptop/drivers)

Dell offers graphics driver version 10.18.10.4242 on their download page (here: https://www.dell.com/support/home/us/en/04/product-support/product/inspiron-11-3147-laptop/drivers) but I see Intel generic version 15.33.49.5100 (here: https://downloadcenter.intel.com/download/29311/Intel-Graphics-Driver-for-Windows-15-33-?product=85552) also supports this processor.

 

Hope this helps,

...S

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