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A new version of Intel® Driver & Support Assistant is installing... Please wait for the update to co

Mamai
Beginner
3,629 Views

It's been 12 hours of this message

"A new version of Intel® Driver & Support Assistant is installing...

Please wait for the update to complete."

0 Kudos
1 Solution
Alberto_R_Intel
Employee
3,585 Views

MamaiThank you for posting in the Intel® Communities Support.


We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 


In reference to this scenario and in order to try to fix this problem, please try the troubleshooting steps shown in the following link:

https://www.intel.com/content/www/us/en/support/articles/000059899/software/software-applications.html


If the issue persists after that, please provide the logs requested in this link:

https://www.intel.com/content/www/us/en/support/articles/000056654/software/software-applications.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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1 Reply
Alberto_R_Intel
Employee
3,586 Views

MamaiThank you for posting in the Intel® Communities Support.


We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 


In reference to this scenario and in order to try to fix this problem, please try the troubleshooting steps shown in the following link:

https://www.intel.com/content/www/us/en/support/articles/000059899/software/software-applications.html


If the issue persists after that, please provide the logs requested in this link:

https://www.intel.com/content/www/us/en/support/articles/000056654/software/software-applications.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



Reply