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A380 artifacts while browsing internet

Martin_T
Beginner
1,312 Views

Hello
I got my second A380 video card a few days ago because I thought the first one wasn't working properly but it turned out it wasn't the card but something else.
The problem : With new win and the latest drivers the card starts and works perfectly (while I play the games there are no problems) the moment I enter chrome the whole screen goes to artifacts and makes many multiple bugs. I stop chrome start game and no problems....

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Andres_Intel
Employee
1,273 Views

Hello Martin_T,

  

 

Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having artifacts issues with your Intel® Arc™ A380 Graphics, I will be happy to help you.  

 

To have a better understanding of the situation, please answer the following questions: 


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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Andres_Intel
Employee
1,243 Views

Hello Martin_T,

 


Were you able to check the previous post?  

Let us know if you still need assistance.

 


Best regards,  


Andres P.  

Intel Customer Support Technician


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Andres_Intel
Employee
1,199 Views

Hello Martin_T,



We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

  


Best regards, 


Andres P.  

Intel Customer Support Technician


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