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Hello
I got my second A380 video card a few days ago because I thought the first one wasn't working properly but it turned out it wasn't the card but something else.
The problem : With new win and the latest drivers the card starts and works perfectly (while I play the games there are no problems) the moment I enter chrome the whole screen goes to artifacts and makes many multiple bugs. I stop chrome start game and no problems....
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Hello Martin_T,
Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having artifacts issues with your Intel® Arc™ A380 Graphics, I will be happy to help you.
To have a better understanding of the situation, please answer the following questions:
- Does it happen with other browsers?
- Is the Resizable Bar enabled?
- Is Hardware Acceleration enabled on the browsers?
- Download, run, save and attach the report for the following tools:
- Report for Intel® Graphics Drivers, find the installation steps on How to Install the Intel® Graphics Command Center From the Microsoft Store.
- Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.
Regards,
Andres P.
Intel Customer Support Technician
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Hello Martin_T,
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Andres P.
Intel Customer Support Technician
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Hello Martin_T,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andres P.
Intel Customer Support Technician

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