A770 16G/EA app/DRIVER_VERIFIER_DMA_VIOLATION (e6)

[adjjfi]

Open the EA app and the BSOD appears--------DRIVER_VERIFIER_DMA_VIOLATION (e6)

Disable the driver and it will open normally

[Andres_Intel]

Hello adjjfi,

Thank you for posting on the Intel®️ communities. I notice that your Intel® Arc™ A770 Graphics (16GB) is giving you BSOD problems while executing the EA app, I will be more than happy to help you.  

To properly understand this issue, please answer the following questions:

• Is the graphics card an Intel Branded Card or is it from another brand?
• For clarification, every time you open the EA app the BSOD shows up, is that correct?
• Have you had this issue also with other graphics driver versions?
• To know your system environment and help us understand this issue, attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows. 

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello adjjfi,

Were you able to run the Intel® SSU to know your system information?

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello adjjfi,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician